This course is jam-packed with techniques, ideas & insights into running a dynamic & stimulating office environment; where systems & people work together effectively to achieve desired results.
Duration2-Day Training Course. Don’t miss this opportunity to refine your organisational & interpersonal skills. This course is jam-packed with techniques, ideas & insights into running a dynamic & stimulating office environment; where systems & people work together effectively to achieve desired results.
overview
Key Learning Objectives
Appreciate the strategic importance of defining and understanding your crucial role as an office manager
Discover the key to a robust and effective organisation
Describe how to effectively manage the dynamics of change
Recognise how to take on extra responsibility while staying in control
Understand effective negotiation and influencing skills and how to best apply them in your role
Learn how to get the outcome you desire through effective win/win communication skills
Appreciate how to cram 24 hours into a morning – learn dynamic time management tools
Gain insights into managing difficult people, situations and stress in a calm and effective manner
Learn to foster a productive, efficient and positive office environment
About the Course
In modern working environments, more and more assistants are encouraged to take on office management responsibilities.
Whether it is purely taking over the day to day running of office activities or taking on a team of staff to help: this can be very challenging as not only will your workload increase but you will be required to use skills you have never used before.
It is not uncommon to feel lost and unsupported in the office management role, everyone having high expectations of you and yet offering very little help and guidance.
Who Will Benefit
Course Level: Intermediate
This course is relevant for executive/personal assistants or anyone looking to become an office manager or who regularly takes on office management responsibilities. It’s a useful refresher for those in existing office management positions wanting to enhance their skills and benefit from formal, structured training with real world applications.
About Us
Informa Connect Australia is the nation’s leading event organiser connecting professionals with knowledge, ideas and opportunities. Our events include large scale exhibitions, industry conferences and highly specialised corporate training.
We are based in Sydney’s CBD and employ around fifty staff. We are part of the global Informa Group PLC, listed on the London Stock Exchange (INF).
Our portfolio of events run across multiple industries and are conceived within Informa based on industry needs that we have identified or built through partnerships with industry associations and media titles.
Championing Sustainability at Informa
At Informa Connect Australia we are committed to running events which are both environmentally sustainable and socially responsible.
From dedicated debates on the agenda, to radical changes in the way we build our exhibition – here is a breakdown of how we are embedding sustainability in everything we do.
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