his workshop discovers how to set the appropriate tone for your emails, both in-house and to other organisations. Explore the question of language register, how to establish authority and show tact in response – and learn how to self-edit before hitting 'send'.
DurationEmail Etiquette
Casual and friendly? Precise and official? Somewhere in between? This workshop discovers how to set the appropriate tone for your emails, both in-house and to other organisations. Explore the question of language register, how to establish authority and show tact in response – and learn how to self-edit before hitting 'send'.
Creativity Training
Creativity isn't a nice-to-have, it's an essential for business survival. We can help with books, self-run courses and in-house workshops.
Self-run courses
Haven’t got the budget for a training course? We now have one our most popular bite-sized courses, the Creativity Kickstart on DVD or as a self-run course with PowerPoint.
Without an introduction, using creativity techniques can seem strange and unnatural. This 1 hour DVD is the perfect introduction to familiarise yourself with business creativity, to be able to make practical use of creativity techniques.
Bite-sized courses
Time for training is increasingly tight. It takes real dedication to take a whole day off work. These sessions, lasting one to two hours, are designed to fit around the working day as breakfast or lunchtime events, or to take up a manageably small chunk of working time.
We have been running these bite size events since 1995 and they continue to be amongst our most popular (and cost effective) sessions. Most can run with any size audience.
Full day courses
Sometimes you need to become immersed in a subject. Our full day sessions are aimed at those who will benefit most from the expertise, or who will act as ambassadors to spread the word. Most run with 10 to 20 people – that’s still as little as £100 each for a day’s training.
This course is designed for organisations which are patient/ customer / community focussed, needing to reflect its ethos (mission) in all areas of service delivery, customer service and public engagement. This course is suitable for staff, managers, trustees and volunteers.
In this age of information, data is available everywhere and grows at an exponential rate. As a result, public sector professionals must be equipped with the knowledge and skills to gather, use, understand and interpret data.
This course will examine how carer’s can use effective communication and develop a better understand of complex behaviour with people that have ASD.
One of the quickest ways to write professional reports is to learn from people who know. Our first-class home study course materials, practice reports and, most importantly, expert tutor feedback will have you producing impressive reports in no time.
You can retake this assessment three times. If, after the third time, you have not passed the assignment, we will be unable to issue you with a certificate of completion.
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