This course is for anyone who wants to work more easily with others. Boost your emotional intelligence by understanding the 8 emotional behaviours that help, or hinder a team’s success at work. Take away strategies that will help you recognize and respond to behaviours effectively.

Lower work-related stress and reduce conflict with a deeper understanding of your emotional intelligence. Begin with an assessment that provides you with a detailed report related to 8 emotional behaviours that affect team success at work. 

This course will assist a team to recognize and develop an understanding of why individuals behave the way they do.  

• Understand emotional behaviours at work
• Recognize differences and comfort zones
• Identify how to read and respond to others’ emotions and behaviours