Emotional Intelligence at Workplace

The workshop attempts to equip the participants with different aspects of the emotional intelligence philosophy to promote a more productive working relationships, better outcomes, and enhanced personal satisfaction.

Emotional intelligence (EI) is sometimes referred to as Emotional Quotient or Emotional Literacy. Individuals with emotional intelligence are able to relate to others with compassion and empathy, have well-developed social skills, and use this emotional awareness to direct their actions and behavior.

The term was coined in 1990 by psychologists John Mayer and Peter Salovey. In 1995, psychologist/journalist Daniel Goleman published the highly successful Emotional Intelligence, which built on Mayer and Salovey’s work and popularized the EI concept.

The workshop attempts to equip the participants with different aspects of the emotional intelligence philosophy to promote a more productive working relationships, better outcomes, and enhanced personal satisfaction..

What Will I Learn From This Course?

• Understand the concepts of Emotional Intelligence (EI) and apply them to enhance personal effectiveness at the workplace
• Learn how to manage their emotions in a variety of critical situations when dealing with various levels of people
• Understand the emotions of others and how to control personal reactions to them
• Uncover the secrets of self-motivation and personal directions using the EI framework
• Learn how to handle “difficult” people and influence others with tact and diplomacy