When most people think of the word “intelligence”, they often imagine someone with academic achievements or qualifications, or someone who has the ability to quickly learn new skills, solve problems, or remember lots of intellectual information.
DurationEmotional Intelligence Training
This 10-minute bitesize Emotional Intelligence Training course has been designed to helps users understand the basics of what it means to be emotionally intelligent and the important part it plays, both inside and outside of the workplace.
When most people think of the word “intelligence”, they often imagine someone with academic achievements or qualifications, or someone who has the ability to quickly learn new skills, solve problems, or remember lots of intellectual information.
Although this is one kind of intelligence, there’s another kind that’s just as important and often undervalued… Emotional Intelligence.
Emotional intelligence (also known as EI) is the ability to recognise, understand and appropriately respond to the emotions in ourselves and others.
It sounds simple, but not everyone is gifted with strong emotional intelligence. Fortunately, just like general intelligence, it can be strengthened with consistent practice.
This Emotional Intelligence training course, which is suitable for all levels of employees, aims to help the user develop and demonstrate their emotional intelligence, which they can put to very good use each and every day.
Learning Outcomes
Understand what is meant by emotional intelligence
Understand why emotional intelligence is important
Learn how to practice and improve your emotional intelligence
Aspire Training Team was founded in 1997 by Cheryl Hadland, 7 years after opening the first ever Tops Day Nurseries, Tops Parkstone. At this time, Aspire Training Team was under its original name, Tops Training and was based in within the nursery.
This programme provides managers with a detailed understanding of the key emotional intelligence skills and competencies managers need to develop high performance teams and maximise business performance.
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success.
Each day, individuals are faced with various challenges in the workplace. Whether it is using social skills and interpersonal skills with a difficult customer or a problem to solve, the ability to manage emotions becomes increasingly important.
Without strong emotional intelligence skills, we can end up with a fractious workplace full of conflict and misunderstandings. Acquiring an understanding of
People deal with people. Knowing yourself and the impact you have on others, is central to being effective in the world. This ability is the cornerstone of positive communication and excellent relationships, in the world of work and beyond.
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