Emotional Intelligence

Emotional Intelligence Training

This 10-minute bitesize Emotional Intelligence Training course has been designed to helps users understand the basics of what it means to be emotionally intelligent and the important part it plays, both inside and outside of the workplace.

When most people think of the word “intelligence”, they often imagine someone with academic achievements or qualifications, or someone who has the ability to quickly learn new skills, solve problems, or remember lots of intellectual information.

Although this is one kind of intelligence, there’s another kind that’s just as important and often undervalued… Emotional Intelligence.

Emotional intelligence (also known as EI) is the ability to recognise, understand and appropriately respond to the emotions in ourselves and others.

It sounds simple, but not everyone is gifted with strong emotional intelligence. Fortunately, just like general intelligence, it can be strengthened with consistent practice.

This Emotional Intelligence training course, which is suitable for all levels of employees, aims to help the user develop and demonstrate their emotional intelligence, which they can put to very good use each and every day.

Learning Outcomes

• Understand what is meant by emotional intelligence

• Understand why emotional intelligence is important

• Learn how to practice and improve your emotional intelligence