Emotional intelligence

by BiteSize Learning Training Claim Listing

A business operating with an emotionally intelligent strategy and with emotionally intelligent staff will have the edge over competitors. This course is designed to enable participants to understand and utilise emotional intelligence to maximise their effectiveness in the work environment. 

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BiteSize Learning Training Logo

img Duration

2 Hours

Course Details

About this bitesize training course

Popularised by Daniel Goleman in the 1990s, Emotional Intelligence (EQ) is now recognised as being a key component of success in the workplace.

A business operating with an emotionally intelligent strategy and with emotionally intelligent staff will have the edge over competitors. This course is designed to enable participants to understand and utilise emotional intelligence to maximise their effectiveness in the work environment. 

Participants in our bitesize Emotional intelligence training course will learn to:

  • Understand the importance, and possibility, of developing their emotional intelligence

  • Build their self-awareness and understand their impact on others

  • Be able to handle their emotions effectively

  • Understand themselves; their personal levels of EI and have strategies to develop and improve

  • Be able to identify the physiology and psychology of stress and operating in high pressure situations. and have techniques to enable them, to maintain personal equilibrium and resilience

  • Gain insight into the styles and reactions of colleagues and clients

  • Gain tips on how to manage relationships effectively

  • Optimise empathetic skills

Key details

  • this bitesize training course is two hours long and packed with powerful ideas that grow EI in your organisation

  • designed for groups of 4 – 15

  • delivered by an expert trainer at your workplace, or virtually

  • interactive, with plenty of exercises that get people talking

  • customisable, to connect with your organisation’s values

  • Milton Keynes Branch

    5 Grove Pl, Bedford MK40 3JJ, Milton Keynes

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