Emotional Intelligence

by C2D (Coaching, Counselling, Development & Profiling) Claim Listing

what it is, its impact and application in an organisational setting. An over view of the main dimensions of the profile, what they mean, etc.

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C2D (Coaching, Counselling, Development & Profiling) Logo

img Duration

1 Day

Course Details

Introduction What is EI

Overview of emotional intelligence

what it is, its impact and application in an organisational setting. An over view of the main dimensions of the profile, what they mean, etc.

What is NLP

6 pillars (you, presuppositions, outcome, rapport, flexibility and feedback)

An overview of NLP, its background and key concepts

Your Map of your world

  • Filters (Distortions, deletions, generalisations)

  • Belief/behaviour/value change cycle

  • Exercise – perceptual positions

  • How we perceive, and make sense of, information

Representational systems

  • Visual, auditory, kinaesthetic

  • Exercises to identify representational systems

  • Eye movement, breathing and what they tell us about our choice of making sense of information. How to recognise other people’s representational system and how to communicate effectively with them.

Rapport building

  • Mirror/matching

  • Exercise

  • Pace, pace, lead

  • Exercise

  • How to effectively build rapport to enable you tot interact with other people easier and gain their commitment to agreed actions

  • Preston Branch

    Marilyn Ave, Lostock Hall, Preston

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