what it is, its impact and application in an organisational setting. An over view of the main dimensions of the profile, what they mean, etc.
DurationIntroduction What is EI
Overview of emotional intelligence
what it is, its impact and application in an organisational setting. An over view of the main dimensions of the profile, what they mean, etc.
What is NLP
6 pillars (you, presuppositions, outcome, rapport, flexibility and feedback)
An overview of NLP, its background and key concepts
Your Map of your world
Filters (Distortions, deletions, generalisations)
Belief/behaviour/value change cycle
Exercise – perceptual positions
How we perceive, and make sense of, information
Representational systems
Visual, auditory, kinaesthetic
Exercises to identify representational systems
Eye movement, breathing and what they tell us about our choice of making sense of information. How to recognise other people’s representational system and how to communicate effectively with them.
Rapport building
Mirror/matching
Exercise
Pace, pace, lead
Exercise
How to effectively build rapport to enable you tot interact with other people easier and gain their commitment to agreed actions
About C2D
C2D is a small business offering a bespoke coaching, counselling and development service based on your needs. Whilst we are based in the North West of England (Preston) we offer a virtual and in person service – so if you are looking for a local coach, or face to face training session, near you or a virtual coach, or on-line training sessions, then we can support you.
C2D’s basic development philosophy is underpinned by tried and trusted psychological methods. We use a partnership approach whereby everything is designed to suit your needs and focused on your specific development goals.
This self improvement and self development focus extends to the actual personal growth sessions. Here we ensure that we explore and understand all your values and experiences. We encourage your involvement and engagement in achieving your personal goals and development.
We encourage knowledge sharing, identifying and exploring possible solutions, goal setting and finally action planning to achieve success.
C2D’s approach
Whether it is course delivery, coaching or mentoring we use an active, engagement, experiential, solutions focused style. Underpinned by a background of Constructivist psychology and NLP theory.
This means we actively involve, and engage, participants and focus on their own goals. Therefore we get greater flexibility and ensure the focus is on the personal goals of participants.
This collaborative approach helps focus on attendees’ specific knowledge, personal requirements and development training goals. It is essential that coachee’s/trainee’s own their own personal and continual professional development.
They are fully engaged, and continuously involved, in the entire development cycle. This enables them to enhance their personal growth, professional growth and subsequently their organisation’s growth.
To enable this, the facilitation is highly interactive, based on participants own experience and involves group discussion and activities and facilitated discussion to elicit key points. This is to allow participants to gain working experience of presenting, and get constructive feedback, in a safe environment.
Attendees will also be required to self-analyse their skills, attitudes and behaviours either by the completion of relevant questionnaires or as part of structured, facilitated, group exercises.
This workshop is designed to equip leaders with the practical skills and tools they need to demonstrate Emotional Intelligence (EQ) in their day-to-day roles and responsibilities.
This course looks at the 5 aspects of Emotional Intelligence (EQ) and how they are relevant in the workplace both face to face and in hybrid/remote teams. We explore the 5 aspects of EQ and how they apply to us. And those we interact with.
Each day, individuals are faced with various challenges in the workplace. Whether it is using social skills and interpersonal skills with a difficult customer or a problem to solve, the ability to manage emotions becomes increasingly important.
In this module, delegates will be introduced to the concept of emotional intelligence. Delegates will walk away with a better understanding of their strengths and weaknesses and a plan of how to best apply this knowledge.
Emotional Intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way.
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