Emotional Intelligence

It is vital to build a workforce ready to embrace and adapt to this world of constant change. Fundamental to this is how we protect and develop our resilience levels.

Resilient people demonstrate great flexibility, high energy, and mental agility and consistently perform at their highest level. They have strong relationships and support networks that help them to amplify their productivity and results.

The workshop will enable you to learn about all of the below and more

• Explore emotional intelligence strategies to help build resilience levels

• Recognise the power of empathetic assertiveness and examine areas of self - development 

• Use the reframing of language both internal and external, verbal and non – verbal

• Control emotional hijacking– rational vs emotional mind set

• Assertiveness strategies to manage conflict and difficult conversations