Emotional Intelligence

by Developing People Claim Listing

This course is designed to help delegates to improve their levels of emotional intelligence and communicate more productively at work. 

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img Duration

1 Day

Course Details

Emotional Intelligence

Course Aims:

This course is designed to help delegates to improve their levels of emotional intelligence and communicate more productively at work. 

Course Objectives:

At the end of this course delegates will be able to:

  • Put into practice tools for improving emotional intelligence and handling challenging situations

  • Understand your triggers, behaviours and responses to others

  • Shift into a higher level of self-awareness and personal responsibility

  • Understand how to handle conflict and feedback with calm, gratitude and openness

Introduction

  • Emotional Intelligence: what it is and why it matters

  • Self-awareness: how do we develop it?

Self-Awareness - Identifying beliefs

  • Learn a simple, proven process for improving self-awareness

  • Understand how to identify your perceptions and beliefs about others at work

  • See what lies ‘below the surface’ of your reactions

  • Southampton Branch

    Botley Mills, Southampton

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