This course is designed to help delegates to improve their levels of emotional intelligence and communicate more productively at work.
DurationEmotional Intelligence
Course Aims:
This course is designed to help delegates to improve their levels of emotional intelligence and communicate more productively at work.
Course Objectives:
At the end of this course delegates will be able to:
Put into practice tools for improving emotional intelligence and handling challenging situations
Understand your triggers, behaviours and responses to others
Shift into a higher level of self-awareness and personal responsibility
Understand how to handle conflict and feedback with calm, gratitude and openness
Introduction
Emotional Intelligence: what it is and why it matters
Self-awareness: how do we develop it?
Self-Awareness - Identifying beliefs
Learn a simple, proven process for improving self-awareness
Understand how to identify your perceptions and beliefs about others at work
See what lies ‘below the surface’ of your reactions
Who We Are
We are a leading edge provider of leadership and management development programmes, talent assessment and development services and formal training courses. Our aim is our strap line ‘Developing People to Drive Performance’ and that it what we do. We create measurable change that drives business growth through the development of people.
We have built an enviable reputation for retaining clients over a long period, which we have achieved by understanding their needs and working in partnership with them to deliver personalised solutions that create measurable change.
We work internationally and our experience, capabilities and scale mean we can deliver highly impactful learning and development interventions to clients across most industries in all the major European Languages.
We constantly update our programmes and interventions to ensure they reflect latest research and thinking, and we are committed to putting our clients’ interests first and foremost.
Ultimately we build on the premise that personal and team development drives business growth and performance, which is why we do what we do.
Our Emotional Intelligence Training Course equips individuals with the skills to ensure negative emotions do not have a negative impact on performance and service delivery.
Most individuals want to work within an organisational culture that positively supports employee wellbeing and where work is stimulating and there is meaning and purpose. Resilience has become an important employee attribute; employers want and need people with the ability to deal with change and u...
Self-confidence, assertiveness, resilience... they are all characteristics we should be encouraged to develop from a young age so that as we go into adulthood we can make choices that genuinely align with who we want to be.
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It is a pivotal factor in personal and professional success.
Phoenix Coaching provides bespoke single workshops, programmes and both written and video content.
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