This course is designed to help delegates to improve their levels of emotional intelligence and communicate more productively at work.
DurationEmotional Intelligence
Course Aims:
This course is designed to help delegates to improve their levels of emotional intelligence and communicate more productively at work.
Course Objectives:
At the end of this course delegates will be able to:
Put into practice tools for improving emotional intelligence and handling challenging situations
Understand your triggers, behaviours and responses to others
Shift into a higher level of self-awareness and personal responsibility
Understand how to handle conflict and feedback with calm, gratitude and openness
Introduction
Emotional Intelligence: what it is and why it matters
Self-awareness: how do we develop it?
Self-Awareness - Identifying beliefs
Learn a simple, proven process for improving self-awareness
Understand how to identify your perceptions and beliefs about others at work
See what lies ‘below the surface’ of your reactions
Who We Are
We are a leading edge provider of leadership and management development programmes, talent assessment and development services and formal training courses. Our aim is our strap line ‘Developing People to Drive Performance’ and that it what we do. We create measurable change that drives business growth through the development of people.
We have built an enviable reputation for retaining clients over a long period, which we have achieved by understanding their needs and working in partnership with them to deliver personalised solutions that create measurable change.
We work internationally and our experience, capabilities and scale mean we can deliver highly impactful learning and development interventions to clients across most industries in all the major European Languages.
We constantly update our programmes and interventions to ensure they reflect latest research and thinking, and we are committed to putting our clients’ interests first and foremost.
Ultimately we build on the premise that personal and team development drives business growth and performance, which is why we do what we do.
This course has been designed to provide participants with essential Management skills and a strong understanding of Emotional Intelligence.
Our focus is to work with Directors and L&D /Training managers to find out the organisation's learning needs for their management training, as well as training courses for employees.
We are living in extraordinary times right now. With the spread of Covid-19, life is far from what it was. The demands of the modern working environment can be challenging at the best of times, but uncertainty and the pressures and stress of day to day life, the ability to be resilient and to bounc...
We have registered over 360,000 learners throughout our history and worked with over 400 organisations. OCN NI are at the forefront of education within Northern Ireland. We want to be your Awarding Organisation of choice.
This wide-ranging day will deepen your knowledge of the mind-body system and the impact ‘physical factors’ can have on our emotions, state of mind and memory – with additional ways to help people quickly and effectively…
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