This course is designed to help delegates to improve their levels of emotional intelligence and communicate more productively at work.
DurationEmotional Intelligence
Course Aims:
This course is designed to help delegates to improve their levels of emotional intelligence and communicate more productively at work.
Course Objectives:
At the end of this course delegates will be able to:
Put into practice tools for improving emotional intelligence and handling challenging situations
Understand your triggers, behaviours and responses to others
Shift into a higher level of self-awareness and personal responsibility
Understand how to handle conflict and feedback with calm, gratitude and openness
Introduction
Emotional Intelligence: what it is and why it matters
Self-awareness: how do we develop it?
Self-Awareness - Identifying beliefs
Learn a simple, proven process for improving self-awareness
Understand how to identify your perceptions and beliefs about others at work
See what lies ‘below the surface’ of your reactions
Who We Are
We are a leading edge provider of leadership and management development programmes, talent assessment and development services and formal training courses. Our aim is our strap line ‘Developing People to Drive Performance’ and that it what we do. We create measurable change that drives business growth through the development of people.
We have built an enviable reputation for retaining clients over a long period, which we have achieved by understanding their needs and working in partnership with them to deliver personalised solutions that create measurable change.
We work internationally and our experience, capabilities and scale mean we can deliver highly impactful learning and development interventions to clients across most industries in all the major European Languages.
We constantly update our programmes and interventions to ensure they reflect latest research and thinking, and we are committed to putting our clients’ interests first and foremost.
Ultimately we build on the premise that personal and team development drives business growth and performance, which is why we do what we do.
Whether leading in a small team or as a head of state, self-awareness and self-management are traits that are shared by every successful leader.
This module will allow you to demonstrate an advanced understanding of some of the key psycho-social theories, concepts and debates.
This Course has been designed to help leaders and managers to gain advanced knowledge of applying emotional intelligence to achieve work life balance. The training will focus on helping you to relate effectively with difficult individuals. It will also help you to develop empathy with others.
This course will help to develop the necessary skills to manage the team functioning and manage the team of diverse culture, genders, ethnic groups which effects the working environment.
80% of success is down to your Emotional Intelligence
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