Emotional Intelligence

Emotions drive people and people drive organizations. Leaders who understand the impact of emotional intelligence, who are self-aware, and who use that basic knowledge to influence others are those leaders people want to work with.

Research shows EQ is 85% responsible for the culture a leader creates and for the positive engagement of employees. Leaders and team members with high EQ are aware of the team moods, member interactions, team culture and its impact on achieving results. 

Key Learning Objectives

• Expand basic knowledge of emotional intelligence competencies and their effect on performance, leadership and team culture.
• Develop strategies for improving self-awareness, relationship management and team development.
• Differentiate between the EQ leadership competencies of: self-regulation, empathy, compassion, relationship management and effective communication