Managers and supervisors who wish to develop their skills and abilities and anyone who wants to understand more about emotional intelligence and how it can benefit the workplace.
Emotional Intelligence
Who Should Attend
Managers and supervisors who wish to develop their skills and abilities and anyone who wants to understand more about emotional intelligence and how it can benefit the workplace.
Business Benefit
Understanding Emotional Intelligence can make the difference between average and excellent performance within people.
Learning Outcomes
Defining and using Emotional Intelligence
Identify what is Emotional Intelligence (EI)?
Be able to use and develop EI in the workplace
Describe the business benefits of using EI in the workplace
At EQV we specialise in skills development. With a commendable 30 years of experience, we have established an excellent reputation for the delivery of highly customised and flexible training for customers nationwide.
We have built our success upon our ability to listen, offer flexibility and pay attention to detail in the whole service that we offer to our customers. We have an extensive client base including many “blue chip” companies these range from large corporate to SME’s.
Our courses are aimed at organisations from a wide range of sectors: Construction, Food, Financial, Automotive, Leisure, Public, Health, Professional and Charities.
The vast majority of our training interventions are delivered onsite at customer locations in closed group format; however, we also deliver regular closed and public scheduled courses at our headquarters in Leicestershire and offer self-study learning journeys.
Experienced and Expert trainers:
EQV has a wide group of fully employed core trainers as well as a bank of highly skilled associate trainers. This means that we can control the quality of the training and also have a large team of experts that we can use for extensive training projects.
Dedicated Account Managers:
Our Account Managers are trained to actively listen to your needs and use their extensive experience to have discussions that help scope your project and interpret your requirement and provide the best solution for you. It is their job to understand you and your organisation to give you advice on the right solutions to meet your learning and development needs.
Core Values:
Passion and Enjoyment – We are passionate about learning and enjoy and take pride in what we do.
Integrity and Transparency – We deliver what we say, when we say and are open, ethical and honest in all our dealings
Experience and Creativity – We use our experience to provide creative solutions giving best value for our customers’ specific needs
How to categorise people based on their needs to make useful conclusions on follow up actions
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EI encompasses an individual’s capacity to recognise, understand, manage, and effectively use their own emotions while also empathizing with the emotions of others. This critical skill set offers numerous benefits in selling, fostering stronger relationships and increasing sales potential.
So that your people don’t end up burnt out or ill from the effects of other people’s negative emotions.
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