Emotional Intelligence

by Futureproof Training Claim Listing

This course is for individuals who want to gain an insight into how emotions shape our behaviour.

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img Duration

2 Days

Course Details

Course Overview:

This course is for individuals who want to gain an insight into how emotions shape our behaviour. Delegates will explore different self-management tools and techniques that will allow them to manage their emotions and respond effectively to the emotions of others.

This course will use practical examples from the workplace were delegates can improve personal effectiveness / performance and develop better working relationships with their colleagues.

Who Would Benefit From Attending?

This course is ideal people who are looking to learn more about how to stay in control of their emotional state and the positive impact this can have in the workplace.

Core Development Objectives Covered

What Is Emotional Intelligence?

Pillar One – Self-Awareness

  •   Recognising your emotional triggers
  •   Understanding your motivational drivers

Pillar Two – Self-Management

  •   Understanding how you react under pressure
  •   Learning how to choose your attitude

Pillar Three – Social Awareness

  •   Building rapport with a range of different people
  •   Using effective communication skills
  •   Reading & interpreting others

Pillar Four – Social Management

  •   Learning the emotional triggers of others
  •   Being adaptable to different reactions / behaviour
  • Nottingham Branch

    2nd Floor, 1 Melton Way, Mansfield, Nottinghamshire, NG18 5FU, Nottingham

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