This course is for individuals who want to gain an insight into how emotions shape our behaviour.
Course Overview:
This course is for individuals who want to gain an insight into how emotions shape our behaviour. Delegates will explore different self-management tools and techniques that will allow them to manage their emotions and respond effectively to the emotions of others.
This course will use practical examples from the workplace were delegates can improve personal effectiveness / performance and develop better working relationships with their colleagues.
Who Would Benefit From Attending?
This course is ideal people who are looking to learn more about how to stay in control of their emotional state and the positive impact this can have in the workplace.
Core Development Objectives Covered
What Is Emotional Intelligence?
Pillar One – Self-Awareness
Pillar Two – Self-Management
Pillar Three – Social Awareness
Pillar Four – Social Management
About Us
Futureproof Training (UK Wide & International Provider)
Our partnership approach allows us to work closely with you to develop a ‘fit for purpose’ level of support that utilises a blend of engaging and challenging learning methodologies focused on a sustainable application of new skills and behaviours back in the workplace.
Futureproof Training is built around a truly dedicated group of Learning & Development professionals who’s primary objective is to get the best out of your people. The team possess a wealth of business knowledge and experience which shines through during project delivery.
‘Getting Trained’ has limited impact therefore we offer a delegate experience that uses facilitation, group discussion, coaching, consultation and skills practice to guarantee a people centred learning environment.
We can help support you at any point in the learning and development cycle.
Training Needs Analysis – Let us help you identify and validate your learning and development needs. We can utilise a wide array of different analysis tools mixed together with information that has been collated internally to provide an accurate people development plan.
Learning & Development Interventions – Structured development pathways, subject matter experts, team events, one to one coaching are just a few of the different ways in which our team of training consultants can support the business change you are looking to achieve.
Measurement & Evaluation – A crucial part of any people development plan. At the very beginning of all projects we must work together to agreement the outcomes and results we want to obtain. As a result, we can then select the most appropriate means of assessing that the new skills and behaviours learnt have been applied and fully embedded in the workplace.
Continual Development & Progression – In an ever-changing business world, it is important that no business stands still and continually looks for new ways to grow and develop their people in order maintain peak levels of performance.
Our Company Ethos Is Quite Simple – we help you Future Proof your business by effectively developing your people! Get in touch and let’s make a difference together.
Each day, individuals are faced with various challenges in the workplace. Whether it is using social skills and interpersonal skills with a difficult customer or a problem to solve, the ability to manage emotions becomes increasingly important.
This module will allow you to demonstrate an advanced understanding of some of the key psycho-social theories, concepts and debates.
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success.
This Course has been designed to help leaders and managers to gain advanced knowledge of applying emotional intelligence to achieve work life balance. The training will focus on helping you to relate effectively with difficult individuals. It will also help you to develop empathy with others.
80% of success is down to your Emotional Intelligence
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