Emotional Intelligence

Emotional Intelligence

Emotional Intelligence differentiates the average employee from the star performer. Exceptional performers have high levels of self-awareness and, not only manage themselves, but also understand and work effectively with others. Emotional Intelligence helps people identify, understand and manage the emotional demands of challenging situations.

Course overview

We used to consider intelligence and emotions as being opposites, however it is now widely recognised that the two are interlocked, and that in fact, emotions have a greater influence on how we behave and make decisions than rational thought.

Emotional intelligence (EI or EQ) has also been shown to play a meaningful role in mental and physical health, and can contribute greatly to an individual’s success in both their personal and professional lives.

Developing your EI is essential to developing meaningful human relationships, including the relationship you have with yourself and the ones you have with others. In order to realise your true potential, you need the ability to understand and manage your emotions, and to gain insight into the emotional state of others.

So whether it be improving interpersonal communication, strengthening social relationships, dealing with stress, boosting resilience, or aligning colleagues behind a vision - emotional intelligence plays a central role.