Emotional Intelligence

by iSales Academy Claim Listing

Designed to help staff enhance their interpersonal skills and emotional awareness in the workplace. Through engaging activities and insightful discussions, you will learn about emotional intelligence to include how to recognise, understand, and manage your emotions, as well as those of others.

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Course Details

Designed to help staff enhance their interpersonal skills and emotional awareness in the workplace. Through engaging activities and insightful discussions, you will learn about emotional intelligence to include how to recognise, understand, and manage your emotions, as well as those of others.

Course Content

  • The importance of being self-aware and being receptive to feedback

  • Understanding own strengths to identify improvements

  • Setting goals that are SMART, to aid personal and professional development

  • Relationship building with a range of different stakeholders

  • St Albans Branch

    80 St Albans Road, St Albans

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