Designed to help staff enhance their interpersonal skills and emotional awareness in the workplace. Through engaging activities and insightful discussions, you will learn about emotional intelligence to include how to recognise, understand, and manage your emotions, as well as those of others.
DurationDesigned to help staff enhance their interpersonal skills and emotional awareness in the workplace. Through engaging activities and insightful discussions, you will learn about emotional intelligence to include how to recognise, understand, and manage your emotions, as well as those of others.
Course Content
The importance of being self-aware and being receptive to feedback
Understanding own strengths to identify improvements
Setting goals that are SMART, to aid personal and professional development
Relationship building with a range of different stakeholders
Founded in 2017 to address the skills gaps across Hertfordshire and surrounding areas, as identified by the Hertfordshire LEP (Local Enterprise Partnership). iSales Academy Ltd is an apprenticeship provider specialising in Sales, Technical Sales, Technical Support, Digital Marketing and Management and Leadership qualifications.
The iSales leadership team work closely with employers and industry experts to create and maintain curriculums that will develop relevant Knowledge, Skills and Behaviours (KSBs) that collectively, will lead to positive outcomes for every iSales Apprentice based on their chosen destination, whether that next step is a Higher Apprenticeship or career progression.
iSales are different; we are a small specialist provider that has forged strong working relationships with local employers and other industry experts to ensure that the curriculums we provide remain in alignment with current thinking.
At iSales, we aim to be the best apprenticeship provider possible, and are very proud of our Apprentices and the results they achieve. Central to success is the 3-way partnership that is fostered between Apprentice, employer and iSales staff.
Emotional Intelligence Course Is Offered By Arhine Solutions Limited
This course defines and trains you and other managers on how to understand and control your own emotions in a business context.
Join us for a deeper dive into the concept of emotional intelligence and how you can utilise this skill in your relationships with others and yourself.
This course will help to develop the necessary skills to manage the team functioning and manage the team of diverse culture, genders, ethnic groups which effects the working environment.
This Workshop is usually one day in duration but can be a two-day event with group, and individual case study work to allow discussions about the various thoughts we all have about EI
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