Our Resilience and Emotional Intelligence training courses are designed to maintain wellbeing of delegates and enable to work well under pressure.
DurationResilience and Emotional Intelligence Training
We are now back doing full face-to-face training, but we are also happy to train remotely via Microsoft Teams or Zoom, if that is your preferred option.
If you’re looking for really great Resilence and Emotional Intelligence Training you’re in the right place.
Our Resilience and Emotional Intelligence training courses are designed to maintain wellbeing of delegates and enable to work well under pressure.
Companies large and small choose us – why? Your own tailored, Resilience and Emotional Training course, at your own premises at the same price as a standard course from elsewhere.
The JMD Training difference is clear:
We come to you – your Resilience and Emotional Intelligence Training will be given on your site
There will only be people from your company on your course
We offer a money-back guarantee if any delegates are not completely satisfied
The training date is around you, not us!
Our prices are astounding
We can assess all learners in advance for free
Our courses are never cancelled
Resilience and Emotional Intelligence
Personal resilience is the capacity to maintain wellbeing and work performance under pressure, including being able to bounce-back from setbacks effectively.
Emotional Intelligence is the ability to recognise our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.
Understanding the root causes of our emotions and how to use them can help us effectively identify who we are and how we interact with others.
Audience: This one day workshop is suitable for staff who feel under pressure to deliver at work or who often feel anxious.
Objectives:
Manage emotions better
Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
Successfully communicate with others in a non-verbal manner
Identify the benefits of emotional intelligence
Balance optimism and pessimism
Impact
More rational, well-planned approach to decision making
Stronger relationships
Lower stress levels and a greater sense of well-being
Remaining optimistic in the face of adversity and ability to ‘bounce back’ after being challenged
Terms and Conditions
Training Room
When training at your location, our terms and conditions state that we would normally expect you to provide:
A suitably equipped training room, including flip chart and flip chart pens or a whiteboard and whiteboard pens
A projector suitable for connecting to a laptop computer and a screen or wall suitable for projecting on to
If you have booked IT training, then we would expect you to provide a desktop computer or laptop per student with the relevant software; if this is not feasible we may be able to hire out laptops and projector for a negotiable additional fee provided we have one week’s notice.
Provisional Bookings Terms and Conditions
If you wish to make a provisional booking, we will hold your preferred date for up to 5 working days provided that this is at least one month before the date of the course. If you are unable to confirm your booking within 5 working days, we will cancel the reservation.
Course Cancellations
Cancellations will only be accepted if received at least 7 working days before the start of the course. Cancellations after that date will incur a cancellation fee of 50% of the agreed course fee or 100% if cancelled within 3 working days of the course date.
Payment Terms and Conditions
Courses can be paid for by cheque or by BACS transfer. You will be invoiced during the week in which your course takes place and payment of invoice must be within 30 days of invoice date.
Additional Delegates
The prices we quote are based on number of delegates attending. If you add extra delegates to a class after the booking has been confirmed, you must notify us so we can determine whether an additional charge should be made.
Our Computer training courses London and Personal Development training courses London, are available not only in London, but Richmond, Twickenham, Hounslow, Brentford, Putney, Wimbledon, Staines, Egham, Feltham – in fact anywhere within the Home Counties and M25 corridor.
We can still provide Computer and Personal Development training courses outside this area but would then need to charge for the travel expenses of the trainer. Please fill in the contact form for further details of our training courses.
Each day, individuals are faced with various challenges in the workplace. Whether it is using social skills and interpersonal skills with a difficult customer or a problem to solve, the ability to manage emotions becomes increasingly important.
This 2-hour course focuses on emotional resilience, which can be described as our ability to bounce back from adversity and setbacks. Emotional resilience is a skill which can be learned through training and development.
Suitable for anyone that wishes to develop and enhance their Emotional Intelligence. You probably know people who are masters at managing their emotions.
Participants will learn the benefits and challenges of applying emotional intelligence (EI) and how to utilize tools for assessing individual and organizational strengths and opportunities for improvement. Understanding the core skills needed for emotional intelligence will allow participants to de...
This course is for individuals who want to gain an insight into how emotions shape our behaviour.
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