During this workshop, you will assess your current emotional intelligence capabilities, determine your strengths, and identify areas for improvement. You will examine how emotions affect behaviour and how those behaviours impact your relationships with others.
Lesson 1: Intrapersonal skills
Self-awareness
Emotional self-awareness
Accurate self-assessment
Self-management
Choice optimism
Self-control
Self-motivation
Power of self-talk
State of flow
Apathy
Lesson 2: Interpersonal skills
Empathy
Physiology matching emotions
Empathy techniques
Social awareness
Group interactions
Failed relationships
Effective listening
Relationship management
Six human needs
Build great relationships
Keybase Pretoria is an accredited training centre based in Moreleta Park, Pretoria East. We specialize in all Microsoft courses from Basic to Advanced as well as soft skill courses.
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