During this workshop, you will assess your current emotional intelligence capabilities, determine your strengths, and identify areas for improvement. You will examine how emotions affect behaviour and how those behaviours impact your relationships with others.
Lesson 1: Intrapersonal skills
Self-awareness
Emotional self-awareness
Accurate self-assessment
Self-management
Choice optimism
Self-control
Self-motivation
Power of self-talk
State of flow
Apathy
Lesson 2: Interpersonal skills
Empathy
Physiology matching emotions
Empathy techniques
Social awareness
Group interactions
Failed relationships
Effective listening
Relationship management
Six human needs
Build great relationships
Keybase Pretoria is an accredited training centre based in Moreleta Park, Pretoria East. We specialize in all Microsoft courses from Basic to Advanced as well as soft skill courses.
Managing relationships effectively is one of the most important business skills for each member of the team.
Learning the techniques to manage your reactions and raise your level of emotional intelligence will result in more positive and constructive relationships, and a more satisfying and productive life.
ATG offers a variety of tried and tested training courses, led by experts with hands-on commercial experience and highly developed communication skills. Our courses may be held on-site which means we travel to you, saving you time and travelling expenses.
This is an important course for anybody who wants to develop a better understanding of themselves and others to enhance personal and professional relationships. The course focuses on an introduction to emotional intelligence, self-awareness, self-management and interpersonal skills.
Emotional Intelligence is all about people. And since we deal with people, not robots all day, having good interpersonal skills and self-awareness is an essential need.
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