In today’s business environment Emotional Intelligence and communication skills are the fundamentals for success in every organisation.
DurationIn today’s business environment Emotional Intelligence and communication skills are the fundamentals for success in every organisation. It is becoming critical to not only understand the scope of work but be able to analyse and understand one’s self and the people in your team, in terms of motivation, behaviour and performance potential.
Emotional Intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others and interact with empathy towards other’s emotions.
This workshop explores the basis of Emotional Intelligence and gives guidelines on applying the theories in everyday situations that arise when working with people.
Kwelanga Training has been awarded Full Accrediation as a Provider of Education and Training with the Services Seta. We have been audited on our quality process and surpassed all the industry requirements with regard to our training material, methodology, facilitator qualifications and customer service systems.
Learning the techniques to manage your reactions and raise your level of emotional intelligence will result in more positive and constructive relationships, and a more satisfying and productive life.
Managing relationships effectively is one of the most important business skills for each member of the team.
Emotional Intelligence course is offered by Direct Management Solutions. Our aim is to provide an extremely high level of customer service to compliment the high standard of the courses we deliver and the value for money that we guarantee.
This is an important course for anybody who wants to develop a better understanding of themselves and others to enhance personal and professional relationships. The course focuses on an introduction to emotional intelligence, self-awareness, self-management and interpersonal skills.
This course is about proactively working together with others in ways that will help you to communicate more efficiently as you engage with others to bring value to your company and your customers.
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