Key principles, qualities and skills of Emotional Intelligence
Who Should Attend?
Senior Managers who would like a refresher and to develop their confidence, influence and negotiation skills
Departmental Directors and Departmental Managers who would like practical and relevant techniques
Those involved in negotiations, resolving conflicts and dealing with confrontation
Team Leaders and team members
Project Managers
Operations managers
Accreditations
Outcomes
Develop and apply negotiation skills and techniques to a range of situations
Influence people positively
Apply practical and relevant skills to behave assertively
Apply NLP™ and Emotional Intelligence to self-development
Emotional Intelligence And Body Language
Key principles, qualities and skills of Emotional Intelligence
Application of EI to develop self, teams, individuals and respond to situations
Sending the right messages through your non-verbal communication
Interpreting the signals and gestures of body language of others
LCT has more than 25 years experience of working in partnership with international clients to deliver training and consultancy solutions leading to positive professional development outcomes.
Our Values
Our core values of Quality, Respect, Innovation, Success and Collaboration underpin everything that we do.
Quality: We are committed to delivering high-quality programmes to our delegates and clients. This includes ensuring that our instructors are knowledgeable and experienced, and that their resources are up-to-date, relevant and effective.
Respect: Mutual respect forms the basis of our business. We hold in high esteem our clients and our delegates and we earn their respect in the way we behave. We value all our stakeholders and treat them with consideration.
Innovation: We are a progressive company and are always looking for ways to improve and update our programmes. For example, we are always incorporating new technologies, developing new teaching methods, and adapting to the changing requirements of our clients.
Success: Our ultimate purpose is to help our delegates achieve their professional goals. We are committed to providing the support, resources, and opportunities necessary for our delegates to succeed.
Collaboration: We understand that learning is a collaborative process. Our global outlook aims to foster long-term partnerships with our clients and business leaders to provide our delegates with a well-rounded education and valuable networking opportunities.
This course looks at the 5 aspects of Emotional Intelligence (EQ) and how they are relevant in the workplace both face to face and in hybrid/remote teams. We explore the 5 aspects of EQ and how they apply to us. And those we interact with.
This course is for individuals who want to gain an insight into how emotions shape our behaviour.
Managers and supervisors who wish to develop their skills and abilities and anyone who wants to understand more about emotional intelligence and how it can benefit the workplace.
In this module, delegates will be introduced to the concept of emotional intelligence. Delegates will walk away with a better understanding of their strengths and weaknesses and a plan of how to best apply this knowledge.
A practical emotional intelligence course which gives useful insights into how emotions shape our behaviour and how we can use this to inspire high performance. Run as a one or two-day course.
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