“Emotional Intelligence predicts people’s ability to regulate themselves, manage other people and achieve success. Research shows a link between Emotional Intelligence and career success.
An Introduction to Emotional Intelligence
Description
“Emotional Intelligence predicts people’s ability to regulate themselves, manage other people and achieve success. Research shows a link between Emotional Intelligence and career success.
Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.” Mark Murphy
Modules/Lessons
Outcomes:
Describe the different types of intelligence
List the five Emotional Intelligence Competences
Discuss the importance of self-awareness
State the six Emotionally Intelligent Leader roles
Content:
Personality v’s Behaviour
Multiple Intelligences - Gardner
What is Emotional Intelligence?
Goleman’s Five Competencies
The Cycle of Behaviour
Knowing Your Personality
Self-Awareness
Emotional Hijack
Emotionally Intelligent Leadership – The Six Styles
Modules:
Personality v’s Behaviour
What is the difference?
Howard Gardner’s Theory of Multiple Intelligences – it’s not just about IQ!
Emotional Intelligence
What is Emotional Intelligence?
Daniel Goleman’s Five Competencies
The Cycle of Behaviour – Betaris Box
Knowing Your Personality – link to MBTI
Self-Awareness
Emotional Hijack – when the primitive brain takes over
Managing personal stressors
Emotionally Intelligent Leadership
Daniel Goleman’s Six styles of Emotionally Intelligent Leadership
Learning that sticks!
How we work and why you’ll love working with us on your next project.
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Successfully tested and applied our EI Decision Making Matrix to make high quality decisions more quickly
If you want to overcome workplace wellness challenges – you can create a great work environment through training, development and coaching – to ensure your people are motivated, engaged and inspired to want to deliver for you by providing the right training and development interventions.
The aim of this session is to familiarise you with emotional intelligence, with what it means and can do for you professionally and personally. It provides you with practical tools and techniques so you can think, feel and behave in emotionally intelligent ways and have productive relationships wit...
Forget thinking about emotional intelligence as a soft skill. Current research suggests quite the opposite, with emotional intelligence cited as one of the major differentiators between an average performer and a high achiever.
This course is for professionals who want to improve how they deal with colleagues, customers, and suppliers. It is especially helpful for those whose roles require them to handle tricky or emotionally charged situations.
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