Emotional Intelligence

by Paradise Training Claim Listing

Suitable for anyone that wishes to develop and enhance their Emotional Intelligence. You probably know people who are masters at managing their emotions.

£1200

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img Duration

1 Day

Course Details

Emotional Intelligence

Emotional Intelligence Training Course Content

What you will learn on this training course

Suitable for anyone that wishes to develop and enhance their Emotional Intelligence. You probably know people who are masters at managing their emotions.

They are excellent decision makers, and they know when to trust their intuition. They have a high degree of emotional intelligence, they know themselves well, and also able to sense the emotional needs of others.

  • Definition of Emotional Intelligence

  • Emotional Triggers

  • Why Emotional Intelligence in Business is important

  • Emotional Intelligence in Good Leaders

  • Emotional Intelligence to help others

Course Content

Emotional Intelligence

  • Definition of Emotional Intelligence

  • What is it?

  • Why is it important to you?

  • Why do we all need Emotional Intelligence

  • Assess your own Emotional Intelligence

Emotional Triggers

  • What are emotional triggers?

  • What triggers our emotional brain?

  • The Emotional Competence Framework

Emotional Intelligence in Business

  • Howard Gardner’s Multiple Intelligences Theory

  • Developing Emotion Management

  • Listening skills

  • Feedback

  • Building Rapport

Emotional Intelligence and Good Leaders

  • Self-awareness and Self-regulation

  • Resolving Team Conflict

  • Six emotional leadership styles

  • Emotional Intelligence to Help Others

  • Motivation, Empathy, Social Skills

  • Developing a Positive balanced team

Summary & Close

  • Reviewing the main Learning Points from the day

  • Creating an Action Plan for the future

  • Northampton Branch

    1 Pedigree Farm , Northampton

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