This course provides insight into the relationship between emotion, productivity and quality, and the impact of emotional intelligence in the workplace.
Over 25 years worth of research has resulted in new and emerging perceptions about Emotional Intelligence (EQ) and the factors that contribute to its success in the workplace.
Emotional Intelligence offers explanations as to why some people excel while others do not, despite equal intellectual capacity, training and experience. This course provides insight into the relationship between emotion, productivity and quality, and the impact of emotional intelligence in the workplace. Explore how EQ skills impact work teams or co-workers and learn guidelines for addressing emotion in the workplace.
We also cover the history and development of emotional intelligence, how EQ is measured, how to master EQ self-awareness and how to lead an engaged workforc
Technology is who we are — it’s what we do. Officially known as the Southern Alberta Institute of Technology (SAIT), we’re a community of thinkers, creators and champions leading change and reimagining the workforce of tomorrow.
In 1916, our doors opened in Calgary, Alberta, Canada with 11 students and a mandate to train veterans returning from the First World War. Over the years, we’ve matched community needs — as a hospital during the Spanish Flu pandemic and as a Royal Canadian Air Force Wireless Training School during the Second World War.
Fast forward to today and SAIT’s action-based learning, solution-focused research and industry partnerships are helping to shape the next generation of inventors, entrepreneurs and pioneers.
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