Emotional Intelligence

Whether you’re a manager, a team member, dealing with clients, or simply interact with people in general, emotional intelligence is increasingly becoming one of the most important skills any individual can have.

While most workplace conflicts come from interpersonal conflict, emotional intelligence can help prevent these conflicts and promote a positive culture, higher job satisfaction, and more effective employees.

In this workshop, we will break down and explore the component parts of emotional intelligence. You will gain insight and tools you can apply to make career more effective, satisfying, and successful.

By evaluating current strategies used in your role and identifying new strategies, you will be able to apply what you learn to optimize professional performance and working relationships.

Learning Outcomes

• Understand the importance of EI in both the personal and professional context
• Understand 4 EI domains: self-awareness, self-regulation, social awareness, and relationship management.
• Understand yourself much more deeply and particularly how your values, motivators, beliefs, etc. relate to your communication and interpersonal relationships.
• More accurately assess the emotions of others and respond accordingly.
• Go from a place of “reaction” to a more thoughtful “response” with your emotions and actions.
• Communicate more strategically, authentically, and effectively being able to match your inside thoughts and emotions to your outward actions.
• Build stronger relationships more quickly.

???????Benefits

• Better professional relationships among employees and/or with your colleagues
• Higher ability to “read” clients and colleagues correctly
• Improved leadership capability
• Stronger organizational culture
• Higher job and life satisfaction