Emotional Intelligence

by Skills Converged Training Claim Listing

Much has been discovered in the past 30 years on Emotional Intelligence and countless studies show its incredible role in an individual’s success.

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img Duration

1 Day

Course Details

Description

Much has been discovered in the past 30 years on Emotional Intelligence and countless studies show its incredible role in an individual’s success. It has been shown that, Emotional Intelligence or EI, can be even more critical than the power of the cognitive brain usually measured with IQ.

In others words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others and so on than to become better only at a specific technical skill. Consider the following selection of quotes and studies:

Introduction to EI

  • What is EI?

  • What constitutes the EI framework?

  • What are EI competencies?

Self-Awareness

  • What is emotion?

  • Why are we emotional?

  • How does “Emotional Hijacking” take place?

  • How does the brain process emotions?

  • How does the brain perceive the world?

Self-Management

  • How to take advantage of the power of optimism

  • How to manage your anger effectively

  • How to control your worry

Self-Motivation

  • How to motivate yourself

  • How to avoid apathy

  • How to be creative

Empathy

  • How to have empathic communication with others

  • What is the physiology of empathic communication?

  • How to have effective group interactions

  • How to listen positively

  • What are the “Negative Listening Types”?

  • How to raise your social awareness through listening

Relationship Management

  • What are the “Six Human Needs”?

  • How to recognise others’ needs and desires

  • How to categorise people based on their needs to make useful conclusions on follow up actions

  • London Branch

    PO Box 3150 Purley, London

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