Emotional Intelligence

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We train with a practical approach that includes emotional intelligence to identify the patient’s emotional state to communicate with empathy, being patient centric irrespective of the circumstances thereby building a pleasant rapport.

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Course Details

We train with a practical approach that includes emotional intelligence to identify the patient’s emotional state to communicate with empathy, being patient centric irrespective of the circumstances thereby building a pleasant rapport. Here are some of the aspects we deal with

  • Basic Etiquette
  • Effective Communication
  • Critical success factors
  • Quality of Patient Care (QPC)
  • Stress Management
  • Leadership skills for healthcare (MBWA)
  • Time Management
  • 5 S – basics
  • Conflict & crisis management
  • Coimbatore Branch

    Sai Krupa Apartments, TVS Nagar road, Shanmuga Nagar Extn., Coimbatore

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