Emotional Intelligence

by Solutions2Success Claim Listing

This training and coaching programme will help develop the Emotional Intelligence (EQ) skills of sales people to achieve the highest level of performance and improve the quality of their interactions.

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Course Details

Emotional Intelligence

This training and coaching programme will help develop the Emotional Intelligence (EQ) skills of sales people to achieve the highest level of performance and improve the quality of their interactions.

By managing your emotions, understanding others and applying the skills and techniques of Emotional Intelligence you will ensure you achieve your optimum level of success and consistent performance.

Your mind-set is a critical element to your overall performance, top sports men and women employ mind-set coaches because choosing the right thoughts and emotional response leads to the highest possible results.

Programme content & outcomes:

  • The concept of Emotional Intelligence

  • Competency framework for understanding and applying EQ within a sales role

  • How to assess your personal EQ

  • Understand how emotion impacts sales performance and relationships in the workplace

  • Learn how to control your emotions and change habits to focus on greater 'task efficiency' and 'relational effectiveness'

  • Identify what is driving a particular situation and adapt your behaviour to gain sales targets consistently

  • The importance of developing your EQ and how low EQ impacts your own performance or the performance of others

  • Develop practical skills, tools and techniques to implement EQ 

  • Analyse, assess and planning techniques to improve your own personal development ability and success

  • Learn the 5 core skills to practice EQ

  • Ways to read verbal and nonverbal communication and verbally communicate with others

  • York Branch

    2 Clifton Moor Business Village,North Yorkshire, YO30 4XG, York

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