Emotional Intelligence

by Trainer Bubble Ltd Claim Listing

Emotional intelligence training is not just a desirable ‘soft skill’. In fact, research indicates that emotional intelligence can be a better indicator of workplace performance than IQ.

£129

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img Duration

1 Day

Course Details

Intended for:

These Emotional Intelligence training course materials will assist the development of any participants you choose to deliver them to.

Emotional intelligence affects us all, whether we’re constantly working in collaboration with others or individually on projects. So, this training course would be suitable for everyone in your organisation, but particularly those that have to interact with others on a regular basis.

Training course contents:

Improve your teams effectiveness with these Emotional Intelligence Training Course Materials

With greater self awareness of their emotions and the ability to empathise and understand other people’s emotional state, your team will perform better in the workplace. In other words being emotionally intelligent makes a real difference to performance and, therefore, profit.

Emotional intelligence training is not just a desirable ‘soft skill’. In fact, research indicates that emotional intelligence can be a better indicator of workplace performance than IQ. It gives you very real and concrete benefits and should be an essential element of any staff development programme:

  • Managers and supervisors are better able to maintain a positive work environment.

  • Sales and buying staff are better able to influence outcomes in your favour, particularly when handling difficult prospects or tough negotiations.

  • Customer facing personnel are better equipped to handle conflict and to make all customers feel like they are being listened to and understood – this has a positive affect on customer loyalty and retention.

  • Staff in general are better equipped to handle the ever-increasing pressures of a modern workplace.

  • Portsmouth Branch

    Edmund Hall, 84 Francis Avenue, Portsmouth

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