While technical skills are important, research has shown that emotional intelligence (EI) is also an essential ingredient in workplace success.
DurationWhile technical skills are important, research has shown that emotional intelligence (EI) is also an essential ingredient in workplace success.
EI is a set of emotional and social skills that establish how well we perceive and express ourselves, develop and maintain social relationships, and cope with challenges.
During this course, you will learn to develop your EI by focusing on core areas such as self-expression, self-perception, interpersonal skills, decision-making, and stress management.
Course Outcomes:
At the end of this course, you’ll be able to:
Providing high-quality continuing education and learning opportunities for adults since 1913. CCAPS empowers lifelong learners to achieve their educational goals through professional courses, applied and individualized degrees, and other academic pathways. We pursue a learner-centric environment where diverse ideas, backgrounds, and identities are embraced.
In this course, you will assess your current emotional intelligence capabilities, determine your strengths, and identify areas for improvement. You will examine how emotions affect behavior and how those behaviors impact your relationships with others.
The Emotional Intelligence Workshop (EI) is an intense and insightful weekend workshop in a safe and private setting. EI is being aware of our emotions and how they drive our behavior as well as how they impact others (both positively and negatively).
At work and outside of work, employees frequently encounter situations that spark a variety of emotions. There can be disagreements over decisions, frustration of not being taken seriously, disappointment over not getting a promotion, or even total dissatisfaction with a job.
Emotional intelligence (EQ) skills can help transform these situations into opportunities to end conflict, build positive relationships, increase an auditor’s credibility and evoke positive change in their organization.
Over the past 50 years, the science of decision-making has evolved greatly. New research has provided a better understanding of the way individuals and teams make decisions.
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