While technical skills are important, research has shown that emotional intelligence (EI) is also an essential ingredient in workplace success.
DurationWhile technical skills are important, research has shown that emotional intelligence (EI) is also an essential ingredient in workplace success.
EI is a set of emotional and social skills that establish how well we perceive and express ourselves, develop and maintain social relationships, and cope with challenges.
During this course, you will learn to develop your EI by focusing on core areas such as self-expression, self-perception, interpersonal skills, decision-making, and stress management.
Course Outcomes:
At the end of this course, you’ll be able to:
Providing high-quality continuing education and learning opportunities for adults since 1913. CCAPS empowers lifelong learners to achieve their educational goals through professional courses, applied and individualized degrees, and other academic pathways. We pursue a learner-centric environment where diverse ideas, backgrounds, and identities are embraced.
Leverage emotional intelligence training to position yourself for personal, team, and organizational success
Emotional intelligence (EQ) skills can help transform these situations into opportunities to end conflict, build positive relationships, increase an auditor’s credibility and evoke positive change in their organization.
In this course, you will assess your current emotional intelligence capabilities, determine your strengths, and identify areas for improvement. You will examine how emotions affect behavior and how those behaviors impact your relationships with others.
In this course, you will gain the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence.
At the core of every successful leader is their ability to connect with and inspire others. Daniel Goleman author of the best-selling book Emotional Intelligence famously stated, “Emotions are contagious.”
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