Emotional intelligence

by Wellington Uni-Professional Claim Listing

Emotional intelligence in the ability to identify and manage your own emotions and the emotions of others

$895

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img Duration

1 Day

Course Details

Emotional intelligence in the ability to identify and manage your own emotions and the emotions of others.

This workshop touches on the core factors of emotional intelligence to build knowledge and understanding. It also looks at how this understanding and knowledge can be used practically back in the workplace.

You'll learn to

  •     Increase your awareness of your own and other people's emotional impact on decisions, behaviours, and performance.
  •     Learn techniques to consciously and effectively manage your own and others' emotions.
  •     Improve your knowledge of how to build and maintain trust in the workplace.
  •     Learn practical strategies based on emotional intelligence to positively relate to and influence others.

Course modules

  •     The science of emotions
  •     What is emotional intelligence?
  •     The role of emotions in decision-making, behaviour, performance, trust and influencing
  •     How can emotional intelligence be built and/or enhanced?
  •     Strategies and techniques to build and maintain trust, improve influencing and relating to others
  •     Action planning to enhance your own emotional intelligence, influencing and relating to others

 

  • Wellington Branch

    23 Lambton Quay, Wellington

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