Emotional Intelligence Course

by Asset Training Academy Claim Listing

The Emotional Intelligence Workshops provide a complete insight into Emotional Intelligence and how increased levels can benefit and enhance workplace performance.

£250

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img Duration

1 Day

Course Details

 Emotional Intelligence

The Emotional Intelligence Workshops provide a complete insight into Emotional Intelligence and how increased levels can benefit and enhance workplace performance.

Delivered in a fun, engaging way using case studies and interactive scenarios, these sessions are perfect for anyone who is serious about learning about the benefits of Emotional Intelligence.

All delegates will leave with an in-depth understanding of Emotional Intelligence and how to develop it.

By The End Of This Emotional Intelligence Course, You Will Be Able To:

  • Identify the Pillars of Emotional Intelligence and how they may be applied positively

  • Explain how Emotional Intelligence can support individuals in their workplace and with their personal relationships

  • Recognise certain emotions in yourself and others and understand the implication of those emotions and how to manage them effectively.

  • Recognise emotional triggers and their impact.

  • Develop your own levels of Emotional Intelligence.

  • Apply your learning to real-life work and personal circumstances and scenarios.

1 Day Course

Course Content

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.

  The research shows which qualities make a star performer and while Emotional Intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area.

This course will introduce the concept of Emotional Intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between Emotional Intelligence and IQ and dispel some of the myths surrounding Emotional Intelligence.

It contains a sections on the advantages and disadvantages of using Emotional Intelligence and considers the biological purpose for emotions and how best to manage them.  Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.

Topics Covered

  • How to enhance the quality of your communication and your relationships with colleagues, stakeholders, and customers

  • Define and explain what Emotional Intelligence is, including the key areas

  • Examine how Emotionally Intelligent leaders and followers look and behave

  • How to identify, understand and manage your emotions

  • How to reduce short term employee absence due to stress related issues

  • How you can make better decisions when emotions are involved

  • How and when Emotional Intelligence is linked to your performance, relationships, and wellbeing

  • How you can complete mutually satisfying win-win relationships that boost your individual and collective performance

  • How to explore the EQ-i 2.0 Assessment method

  • How your Emotional Intelligence can be developed

 

Who Should Attend This Emotional Intelligence Course?

This 1 Day course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams.

The course can be a great starting point for people new to their Leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to Emotional Intelligence.

This course is also suitable for employers who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.

  • Chester Branch

    'Suite 5, Station House, Central Way', Chester

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