Emotional Intelligence Course

To explore and practice the dimensions of Emotional Intelligence as it relates to self and others within working environments so as to improve levels of self-awareness and the ability to deal with others in an emotionally intelligent way.

To provide employees and organisation key skills in self-awareness, relation management in order to enhance their relationships and others.

• Learners/staff will discuss, analyse, practise and reflect on their emotional and social intelligence so that: they can use them in appropriate ways to enhance their self-esteem, motivation and management of stress thus contributing to a positive work environment.

Learning Outcomes

• Module 1 – Emotional and social intelligence in perspective
• Emotional and Social intelligence, Emotional and Social Quotient, Benefits of Emotional and Social Quotient
• Module 2 - Emotional Intelligence (Emotional Self-Awareness, Self-Management)
• Module 3 - My social Intelligence (Social Awareness, Relationship Management)

Certification

Delegates who successfully complete this course will be awarded a certificate of achievement for the Emotional Intelligence course