Emotional Intelligence (EQ) Training

The Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence and your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace and much more.  

You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit. As a result, you will learn how to engage others in an entirely new way that provides a path to better communication and improved emotional intelligence.

This newly found emotional awareness allows you to communicate more effectively, improve your leadership, succeed at work and achieve your career and personal goals in a shorter amount of time.

In addition to public classes for individuals and inhouse team training for groups, PD Training can provide a complete professional development program for your organisation which combines EQ and other training content, so contact us today to learn more!

This dynamic emotional intelligence course is available now for leaders, managers and team members throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.  

Your Learning Outcomes

After completing this course participants will have learned how to:

• Know how to read emotions

• Understand your own level of emotional intelligence

• Use the Johari window to understand what you reveal to others about yourself and what others reveal to you

• Understand resilience and how to build it

• Understand social awareness and empathy and how to be more empathic and socially aware

• Understand how different cultures respond to and display emotions

• Know how to influence others positively

• Know how to have emotionally intelligent conversations

• Understand manipulation and emotional dishonesty and how to avoid it

• Understand how to lead with emotional intelligence

Course Outline for Emotional Intelligence (EQ) Training

After completing this course, participants will have learned to:

Topic 1

EQ - A Passing Fad?

• The Power of Emotions

• The Limbic System

• Useful Models of Emotional Intelligence

• Reflection

Topic 2

I Feel therefore I Am

• Tuning In to Your Own Emotions

• Johari Window

• Self-Control

• Resilience

• Reflection

Topic 3

The Emotions of Others

• Interpersonal skills

• Social Awareness and Empathy

• Emotions and Culture

• Reflection

Topic 4

Emotions @ Work

• Influencing Others

• Having Difficult Conversations

• Dealing with Change

• Toxic Workplaces and Emotional Intelligence

• Reflection

Topic 5

The Dark side

• Manipulation

• Emotional Honesty

• Reflection

Topic 6

Leading and Emotions

• Leadership and Emotional Intelligence

• Emotional Agility

• Cultivating EI in organisations

• Reflection

Topic 7

Reflections

• Create an Action Plan

• Accountability = Action

• References

Outstanding learning that people can do in the flow of work

• Fresh targeted video-based microlearning content with interactive lessons and quizzes included.

• Rigourous review process

• Only $11.00 per course per person per year

• Or get the $110.00 bundle and save