At the end of this course learners will have a clear understanding of the role of emotions in communication, resilience, and management.
DurationContents:
Introduction to your Course
What is Emotional Intelligence?
The Two Pillars of EQ
Studies Exploring Emotional Intelligence
How EI Shows Up in the Workplace
EI - An Assessment Instrument
Finding Our Balance and Continued Motivation
The Top De-Stressors
Understanding Your Own Management Style
Understanding People
Outcome:
At the end of this course, learners will have a clear understanding of the role of emotions in communication, resilience, and management.
Staff Training is a SETA Accredited soft skills training company with more than 60 workshops on offer. Your venue or ours or virtual - our training is available nationally.
SETA accredited workshops and learnerships, Super Sessions or online learning, Staff Training has been providing South Africa with more than 60 types of training solutions for over 20 years.
Our strength lies in our ability to make workshops relevant, interesting and entertaining, whilst providing you with both pre and post workshop options to ensure sustainability of learning.
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