Emotional Intelligence for Managers Online Course

by Staff Training

At the end of this course learners will have a clear understanding of the role of emotions in communication, resilience, and management.

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Course Details

Contents:

  • Introduction to your Course

  • What is Emotional Intelligence?

  • The Two Pillars of EQ

  • Studies Exploring Emotional Intelligence

  • How EI Shows Up in the Workplace

  • EI - An Assessment Instrument

  • Finding Our Balance and Continued Motivation

  • The Top De-Stressors

  • Understanding Your Own Management Style

  • Understanding People

 

Outcome:

At the end of this course, learners will have a clear understanding of the role of emotions in communication, resilience, and management.

  • Plattekloof 1 Branch

    Thyme Spa Conference Centre, 17 AP Burger Avenue, Plattekloof Road, Plattekloof 1, Cape Town
  • Randburg Branch

    Oaklands Inn Conference cenre 236 Oak Avenue, Randburg, Johannesburg
  • Westridge Branch

    Sica’s Guesthouse and Conference Centre, Westridge, Durban

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