Emotional Intelligence Training Course

Good emotional intelligence means you can relate and react appropriately in any given situation.

How in touch are you with your feelings?

In this workshop we teach participants:

• How to use their emotional intelligence in business, although this is not just for business.

• Any person who is self-aware or wants to become more self-aware can apply the principles of emotional intelligence in any aspect of their lives. Before the workshop starts we ask participants to fill in an emotional intelligence review form. This will help the student understand which aspects of emotional intelligence they are already aware of and which aspects they could learn more about.

• The workshop covers all aspects which are necessary in a business capacity.

• The cornerstones of emotional intelligence are self-management, self-awareness, self-regulation, self-motivation and empathy.

• The skills participants will learn are how to accurately perceive emotions, how to use emotions to think and how to manage emotions.

• We discuss communication skills; and we look at verbal skills and non-verbal skills from an emotional intelligence point of view, including focused listening and body language.

• The benefits of emotional intelligence are discussed including: being better at making decisions, having positive relationships etc; better support to social causes etc.

• Another important tool is recognising the value of comprise and creating win-win solutions. We move on to controlling emotions, and we share various techniques with participants on how to do this such as ?coping thoughts? and relaxation techniques.

• In business we teach our students how to recognise emotions in the work place and how to manage them, as well as the role of Emotional Intelligence in the work place.

• We focus on disagreeing constructively and the difference that optimism and pessimism bring to the work place.

• We round off our workshop on a couple of important aspects, such as making an impact, and creating a powerful first impression using the emotional intelligence students have been taught.

• How to assess a situation using emotional intelligence and we end on the balance between self-awareness and self-management by showing students how to be eager without being offensive.