Emotional intelligence (EQ) skills can help transform these situations into opportunities to end conflict, build positive relationships, increase an auditor’s credibility and evoke positive change in their organization.
DurationAuditors frequently deal with potential conflict, difficult situations and sometimes difficult people. Emotional intelligence (EQ) skills can help transform these situations into opportunities to end conflict, build positive relationships, increase an auditor’s credibility and evoke positive change in their organization.
Statistically, individuals with a high level of emotional intelligence are more successful regardless of industry or role. Expectations for internal auditors today, demands exceptional communication skills which are dependent on emotional intelligence.
EQ is a driving force for improved relationships and effective communication. Fortunately, EQ can be developed and improved throughout life. This course will cover the basic concepts of emotional intelligence, why EQ skills is important in business, and methods and techniques that can be used to improve EQ.
This interactive course uses lecture, group exercises, real-life case studies, and examples to help auditors develop improve emotional intelligence and communications skills.
Verracy offers dynamic training programs that help your team stay ahead of the continually changing demands in today’s audit industry and beyond. Every course is led by a practicing expert in the field using real-world examples that help you and your team engage with the material and apply it quickly.
While technical skills are important, research has shown that emotional intelligence (EI) is also an essential ingredient in workplace success.
At the core of every successful leader is their ability to connect with and inspire others. Daniel Goleman author of the best-selling book Emotional Intelligence famously stated, “Emotions are contagious.”
Over the past 50 years, the science of decision-making has evolved greatly. New research has provided a better understanding of the way individuals and teams make decisions.
We have all worked with and listened to brilliant people. Some of them were great at communicating and connecting with people, and others not so great who can teach us more than they realize.
Incorporating powerful tools and classroom activities, students will practice and hone their skills, mastering the strategies learned to effectively communicate, connect with, and support others through healthy and productive interactions. This course may earn a Credly Badge.
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