At work and outside of work, employees frequently encounter situations that spark a variety of emotions. There can be disagreements over decisions, frustration of not being taken seriously, disappointment over not getting a promotion, or even total dissatisfaction with a job.
DurationAt work and outside of work, employees frequently encounter situations that spark a variety of emotions. There can be disagreements over decisions, frustration of not being taken seriously, disappointment over not getting a promotion, or even total dissatisfaction with a job. It’s important to know when and how to express emotions, and when to keep them in check.
Outbursts, passive-aggressive behavior, or detachment are not constructive ways to handle emotions at work. While it is not always possible to check emotions at the door, it is possible to figure out what triggers emotional responses and then learn how to respond appropriately.
Emotional Management & Wellness provides the tools needed to recognize your emotional triggers, control your emotional and physical responses, and handle other’s emotions.
Course Outline:
Quality Support Group is a one-stop consulting solution for companies. We identify and deliver both strategic and operational level improvements to our clients.
QSG’s consulting services include developing and implementing business and quality management systems, leading Lean-Sigma initiatives, and designing risk management strategies.
In this course, you will gain the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence.
At the core of every successful leader is their ability to connect with and inspire others. Daniel Goleman author of the best-selling book Emotional Intelligence famously stated, “Emotions are contagious.”
While technical skills are important, research has shown that emotional intelligence (EI) is also an essential ingredient in workplace success.
Emotional Intelligence workshop is offered by Training Folks. Our workshops are designed to build a higher-performing workforce with content that resonates with all levels of experience on your team.
Incorporating powerful tools and classroom activities, students will practice and hone their skills, mastering the strategies learned to effectively communicate, connect with, and support others through healthy and productive interactions. This course may earn a Credly Badge.
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