At work and outside of work, employees frequently encounter situations that spark a variety of emotions. There can be disagreements over decisions, frustration of not being taken seriously, disappointment over not getting a promotion, or even total dissatisfaction with a job.
DurationAt work and outside of work, employees frequently encounter situations that spark a variety of emotions. There can be disagreements over decisions, frustration of not being taken seriously, disappointment over not getting a promotion, or even total dissatisfaction with a job. It’s important to know when and how to express emotions, and when to keep them in check.
Outbursts, passive-aggressive behavior, or detachment are not constructive ways to handle emotions at work. While it is not always possible to check emotions at the door, it is possible to figure out what triggers emotional responses and then learn how to respond appropriately.
Emotional Management & Wellness provides the tools needed to recognize your emotional triggers, control your emotional and physical responses, and handle other’s emotions.
Course Outline:
Quality Support Group is a one-stop consulting solution for companies. We identify and deliver both strategic and operational level improvements to our clients.
QSG’s consulting services include developing and implementing business and quality management systems, leading Lean-Sigma initiatives, and designing risk management strategies.
The Emotional Intelligence Workshop (EI) is an intense and insightful weekend workshop in a safe and private setting. EI is being aware of our emotions and how they drive our behavior as well as how they impact others (both positively and negatively).
While technical skills are important, research has shown that emotional intelligence (EI) is also an essential ingredient in workplace success.Â
Emotional intelligence (EQ) skills can help transform these situations into opportunities to end conflict, build positive relationships, increase an auditor’s credibility and evoke positive change in their organization.
Over the past 50 years, the science of decision-making has evolved greatly. New research has provided a better understanding of the way individuals and teams make decisions.
We have all worked with and listened to brilliant people. Some of them were great at communicating and connecting with people, and others not so great who can teach us more than they realize.
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