This 2-hour course focuses on emotional resilience, which can be described as our ability to bounce back from adversity and setbacks. Emotional resilience is a skill which can be learned through training and development.
Emotional Resilience
This 2-hour course focuses on emotional resilience, which can be described as our ability to bounce back from adversity and setbacks. Emotional resilience is a skill which can be learned through training and development.
When challenges arise, emotionally resilient people remain committed and increase their efforts. A key aspect of being resilient is accepting that change always creates opportunities as well as problems to be solved.
Target group
This course is designed for anyone who wishes to learn about their own emotional resilience and how to build their emotional resilience.
Outcomes of the course
This workshop introduces delegates to practical tools and techniques that aim to increase their confidence in their ability to bounce back from the many pressures and adversities they encounter in today's workplace.
The study topics include
What is resilience
Resilient mind-sets
Building a resilient mindset
Maintaining emotional resilience
Our values
Our ‘One Coventry Values’ have been co-created with the support and input of all employees across the Council so they are reflective of how we want to be represented both as colleagues and to the wider community.
We want to ensure there is clarity of purpose through the Council’s vision of our One Coventry Values and Behaviours; putting diversity and inclusion at the heart of everything we do.
Moving forward the values will become an integral part of our: Reward Strategy, Appraisals, Recruitment, Attraction and Onboarding, Recognition and Development and Employee Engagement.
Our values define us as an organisation and influence everything we do and how we treat each other. We recognise the crucial role each and every one of us plays in helping to achieve our goals. We want Coventry City Council to be an inclusive workplace where people know they are valued and feel empowered in their roles to achieve excellence for our customers and communities.
To achieve this, we have committed to the following six values:
Open and fair
We are fair, open, and transparent.
Nurture and develop
We help and encourage everyone to be their best and do their best.
Engage and empower
We talk and listen to others, working together as one.
Create and innovate
We embrace new ways of working to continuously improve.
Own and be accountable
We work together to deliver the best services for our residents.
Value and respect
We put diversity and inclusion at the heart of all we do.
Suitable for anyone that wishes to develop and enhance their Emotional Intelligence. You probably know people who are masters at managing their emotions.
We will explore the principles of Emotional Intelligence (Emotional Quotient or ‘EQ’) to help delegates to better understand other people and to appreciate their outlook and values.
This course has been designed to provide participants with essential Management skills and a strong understanding of Emotional Intelligence.
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