Emotionally intelligent management embraces and draws from numerous other branches of behavioural, emotional and communications strategies to develop more productive and successful leaders.
DurationDeveloping Emotionally Intelligent Management and Leadership Skills Course
Course Description
Introduction
Emotionally intelligent management embraces and draws from numerous other branches of behavioural, emotional and communications strategies to develop more productive and successful leaders.
Understanding and raising your Emotional Intelligence is essential to your success and leadership potential. In this programme, delegates learn how to:
Develop the ability to sense, understand and effectively apply emotions as a source of leadership, communication and influence
Gain insights into perceptions and its importance in the workplace
Understand how EQ influences the way they respond to others and themselves
Discover how to apply EQ in the workplace for building teamwork and accountable leadership
objectives
Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one’s moods, emotions and drives as well as their impact on others
Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions
Develop interpersonal skills which indicate the individual’s proficiency in managing relationships and building networks
Develop skills in responding to criticisms & adversity
Leadership strategies for working with others towards shared goals
Contents
Day One
What is Emotional Intelligence
What is Emotional Intelligence Quotient (EQ)
Intrapersonal & Interpersonal skills
Emotional Intelligence in the workplace
Your emotional intelligence style
Emotional Intelligence for Innovative Teamwork
Removing blocks to innovative teamwork through EQ
Developing self-awareness for teamwork
Day Two
Develop your emotional skills
Understanding EQ personal competencies
Recognizing one’s emotions and their effects
Accurate self-assessment for personal transformation
Knowing one’s strengths & weaknesses
Self-confidence: a strong sense of one’s worth and capabilities
Managing ones’ internal states, impulses and resources
Developing trustworthiness for corporate transformation
Day Three
Applying your emotional skills
Becoming aware of your emotional expressions
Emotions and decision making
Idea generation and problem solving
Develop your emotional imagination
Getting things done through people
Managing anger at work
Day Four
Emotionally intelligent manager
Building effective teams
Listening openly and sending convincing messages
Negotiating and resolving disagreements
Inspiring and guiding individuals & teams
Instituting and managing change
Nurturing relationships
Creating synergy in teams
Day Five
Leadership strategies
Assessing your leadership style
Accountable Leadership for managing performance
Value-based leadership to manage people
Working with others towards shared goals
From delegation to empowerment
Managing emotional stress
BMC Training and Development offers Management, Administration, Finance, Accounting, Budgeting, Human Resources, Public Relations, Health and Safety Training Courses in UK - London, Turkey - Istanbul and Malaysia - Kuala Lumpur. BMC Training and Development is considered as the best professional Training provider in Europe and Middle East.
BMC provides individuals and organizations worldwide with the knowledge, skills, and tools to achieve performance excellence, adapt to changing realities, and prosper in a complex and competitive world of globalization.
Each year thousands of clients learn new skills and behaviors, gain more confidence, advance their careers, and contribute to the success of their organizations. BMC offers a wide range of unique seminars, workshops, conferences, customized corporate programs, and consultancy services.
Companies today are constantly looking to do more with less in order to keep up with and outpace change and competition. Responsibilities may increase at a moment's notice and require ever-changing and improved skills.
That's why training has never been more critical for advancing careers and achieving organizational success. Ongoing learning enables participants to continuously enhance their professional and personal development and increase their value to their organizations.
BMC Training and Development has earned the reputation as a trusted partner in professional development and management education that improves immediate performance as well as provides long-term results for individuals and organizations.
People deal with people. Knowing yourself and the impact you have on others, is central to being effective in the world. This ability is the cornerstone of positive communication and excellent relationships, in the world of work and beyond.
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