A full day designed to help develop enhanced communication skills and strategies for handling difficult conversations with dignity and respect.
A full day designed to help develop enhanced communication skills and strategies for handling difficult conversations with dignity and respect.
Target Audience: Registered health professionals
There are many opportunities for our communities and stakeholders to be involved with Health Board service redesign and development of services.
The team support clinicians and managers from across the Health Board to ensure any change in service is compliant with the guidance in respect of NHS service change in Wales and is designed in a manner which is appropriate to elicit best possible involvement from the population of Cardiff and the Vale.
Our Health Board Structure
Cardiff and Vale University Health Board is one of the largest NHS organisations in Europe. We employ approximately 14,500 staff and spend around £1.4 billion every year on providing health and wellbeing services to a population of around 472,400 people living in Cardiff and the Vale of Glamorgan. We also serve a wider population across South and Mid Wales for a range of specialities.
Our vision is to create a community where healthy life choice does not depend on who you are or where you live.
We are a teaching Health Board with close links to the university sector, and together we are training the next generation of healthcare professionals while working on research that will hopefully unlock the cures for today’s illnesses.
Our Services
Primary, community and intermediate care services: Offering first-line health services at GP surgeries, dentists, optometrists and a range of therapy and community-based services accessible as close to home as possible.
Acute services through our two main University Hospitals and Children’s Hospital: Providing a broad range of medical and surgical treatments and interventions.
Tertiary Centre: We also serve a wider population across Wales and often the UK with specialist treatment and complex services such as neuro-surgery and cardiac services.
Public Health: Improving the health of our population and reducing inequalities. Providing preventative health care information and advice including access to health and well-being services.
Corporate Services: Providing the support services required to run an integrated health system across Cardiff and Wales ensuring patient safety, governance, quality assurance, performance and excellent delivery of all services.
This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace.
We’ll look at the hidden job market and how to use networking for successful job search. We spend time on the application and selection process and participants will have an opportunity to think about their current skills and knowledge and how to develop them to progress in their chosen career
Our team of trainers are classroom and online trained to help you become the best version of yourself possible. Our conferencing app within our classroom makes having a ‘catch-up’ with your tutor or other learners, fun, convenient and a great way to interact.
Regardless of their position within an organisation, all health & social care staff need to understand their responsibilities in terms of reporting and recording.
Professional boundaries are an important part of any healthcare, social care and care setting. These boundaries help define boundaries that contribute to the development of effective and respectful relationships in the workplace.
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