Enhancing Relations Through Emotional Intelligence

One of the most important attributes that contribute to our success at work or in our social life is our Emotional Quotient (EQ). At work, EQ contributes even more to our success than our IQ (Intelligence Quotient). EQ helps us develop and maintain relationships in our lives which in turn improve our support network.

EQ helps us with our motivation levels and reduce negative emotions. This session will help you to enhance your self-awareness, self-regulation, self-motivation, empathy and promote meaningful relationships at work, with family and friends.

Benefits / Learning Outcomes:

• To learn to become self-aware (i.e., know our strengths and weaknesses through self-analysis

• To learn to manage emotions through self-regulation (i.e., manage anger and other negative emotions)

• To learn to self-motivate in order to become more resilient when dealing with challenges in life

• To develop empathy, increase understanding so as to become more effective in managing relations

Suitable for:

Anyone who needs to manage their emotions more effectively in order to achieve success at work Those who wish to harness the power of EQ to achieve greater success in interpersonal relationships

Course Content:

• Understanding Emotional intelligence and its origins

• Emotional Awareness Quiz- “What are you feeling right now?”

• Case studies of individuals and groups (Video Presentation)

• Self-regulation – Managing your emotions (Your biggest fears)

• Groups discussion and sharing of negative emotions that affect our performance at work

• Identifying negative emotions and how to manage them – Scenarios presented via video

• Self-motivation (Learning to self-motivate in difficult and challenging situations)

• Questionnaire on self-motivation and how to apply it at work and in personal circumstances

• Developing empathy for others including colleagues, customers, family and friends

• Developing meaningful relationships which help us become more effective at work and at home

• EQ action plan – learning to take stock of our emotional state and setting goals for the future