Effective communication is the lifeblood of a successful business. Having effective communication skills is important for every leader as it gives them credibility and makes their instructions easier to follow.
DurationIntroduction
Effective communication is the lifeblood of a successful business. Having effective communication skills is important for every leader as it gives them credibility and makes their instructions easier to follow.
The Essential Communication Skills for Leaders intensive workshop is designed to help leaders communicate effectively, using both verbal and non-verbal communication skills and techniques.
Who should attend
The Essential Communication skills for Leaders workshop is designed for senior executives that would like to improve verbal and non-verbal communication skills and awareness.
Course Content
Getting to the heart of effective communication
Recognize different types of communication
Gain insight into your communication style and how this affects others
Non-Verbal Communication
Signals you send with your facial expressions
Body language
Verbal Communication
Tone of voice
positive and negative phrases
Understanding Barriers of communication
Reasons of communication breakdown
Expectations and perceptions of others
BOC Global Events & Training Group is a professional global event organiser and corporate training provider, dedicated to help organisations to create new market space or a “blue ocean”, thereby making the competition irrelevant.
Based in London, BOC has delivered its knowledge to corporations worldwide including Europe, Middle East, Africa and Asia.
Whilst having a reputation for delivering the highest quality events, and with many years’ experience, the company has grown with an ever changing market and built an extensive portfolio. BOC strives to be the best service out there, with the highest regards to quality and professionalism.
Our clients operate in the following industries: Oil, Gas and Petrochemicals, Banking and Financial Services, Government Institutions and Ministries, Telecommunications, Ports and Transport.
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Our team of trainers are classroom and online trained to help you become the best version of yourself possible. Our conferencing app within our classroom makes having a ‘catch-up’ with your tutor or other learners, fun, convenient and a great way to interact.
Understand why communication is important within social care and how to meet the language needs and wishes of others, aiming to reduce communication barriers, and make the working process as smooth as possible for staff and individuals alike.
This training course highlights the important aspects of customer relationships and provides delegates with the skills and knowledge to foster positive interactions with every customer they come into contact with.
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