Essential Communication Skills

Introduction

Effective communication is the lifeblood of a successful business.  Having effective communication skills is important for every leader as it gives them credibility and makes their instructions easier to follow. 

The Essential Communication Skills for Leaders intensive workshop is designed to help leaders communicate effectively, using both verbal and non-verbal communication skills and techniques.

Who should attend

The Essential Communication skills for Leaders workshop is designed for senior executives that would like to improve verbal and non-verbal communication skills and awareness.

Course Content

Getting to the heart of effective communication

• Recognize different types of communication

• Gain insight into your communication style and how this affects others

Non-Verbal Communication

• Signals you send with your facial expressions

• Body language

Verbal Communication

• Tone of voice

• positive and negative phrases

Understanding Barriers of communication

• Reasons of communication breakdown

• Expectations and perceptions of others