This workshop is designed for anyone who wants to enhance their communication skills. Find out your communication style and learn to build effective relationships at work through clear and coherent communication.
Essential Communication Skills
Communicate professionally and build productive relationships at work.
Who Should Take This Workshop?
This workshop is designed for anyone who wants to enhance their communication skills. Find out your communication style and learn to build effective relationships at work through clear and coherent communication.
Learning Points
Select the right channel of communication
Develop a message using visual, vocal and verbal channels
Identify their own communication style
Recognize the communication style of others
Use mirroring and matching to build rapport
Select between formal and informal language
Improve their spoken pronunciation
Use direct and indirect communication styles
Avoid listening filters and biases
Use active listening techniques like paraphrasing and summarizing
Write professionally and with business writing etiquette
About The Mango...
Some people call it the fruit of fruits. We're not the only business training company in the world, but we pour a lot of passion, innovation and creativity into our training programs, helping you make the most of your learning and development.
How We Work
Training begins with needs analysis to identify the skills gaps in your team or organisation. Talk to us if you need help with this, or talk to us about your findings, and how we'll customise your training to focus on the gaps.
Everyone's business context is different. That's why we take great care to deliver tailored solutions for our clients. In fact, we never run the same training program twice.
Monitor your team's progress with live learner metrics, and review with a detailed report at the end. We help Learning and Development managers deliver returns on investment.
Your #1 Training Partner
Our consulting services are designed to help you achieve your goals, whether that’s improving your bottom line, building a more inclusive workplace, or pursuing an entirely new direction for your business.
Our consultants are industry experts with a range of experiences and backgrounds, so you’ll be working with the right person for the job.
Engaging
We provide the most relevant and up-to-date content to help learners advance in their careers.
Customisable
Our platform provides a range of learning options, from one-on-one coaching to in-person meet-ups and online virtual classes.
Learning Metrics
We work with our clients to understand their unique challenges and design a learning solution that meets their unique needs.
We also offer a range of training services to help your business, be it corporate or voluntary and community based, deal with issues or problems effectively and efficiently.
Most CV’s are looked at for about 15 seconds so unless you are spot on. It will go on the “no pile”. Companies who use technology to scan CV’s, will reject them even more quickly if they fail to hit the mark.
This course offers an insightful guide on what career development means, offers advice on how to plan your career and illustrates the tools and techniques that may come in useful.
Certain tools can be used in all aspects of communications to achieve ever improving outcomes. Building rapport, credibility and trust with your customers and colleagues through using proven techniques is a certain way to increase sales, profit, and productivity within your business.
What are all your relationships like at the moment? which ones can you predictably influence and which ones are harder or even near impossible to predict? What could you achieve and how much more satisfying would these relationships be if you could always influence them effectively?
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