This workshop is designed for anyone who wants to enhance their communication skills. Find out your communication style and learn to build effective relationships at work through clear and coherent communication.
DurationEssential Communication Skills
Communicate professionally and build productive relationships at work.
Who Should Take This Workshop?
This workshop is designed for anyone who wants to enhance their communication skills. Find out your communication style and learn to build effective relationships at work through clear and coherent communication.
Learning Points
Select the right channel of communication
Develop a message using visual, vocal and verbal channels
Identify their own communication style
Recognize the communication style of others
Use mirroring and matching to build rapport
Select between formal and informal language
Improve their spoken pronunciation
Use direct and indirect communication styles
Avoid listening filters and biases
Use active listening techniques like paraphrasing and summarizing
Write professionally and with business writing etiquette
About The Mango...
Some people call it the fruit of fruits. We're not the only business training company in the world, but we pour a lot of passion, innovation and creativity into our training programs, helping you make the most of your learning and development.
How We Work
Training begins with needs analysis to identify the skills gaps in your team or organisation. Talk to us if you need help with this, or talk to us about your findings, and how we'll customise your training to focus on the gaps.
Everyone's business context is different. That's why we take great care to deliver tailored solutions for our clients. In fact, we never run the same training program twice.
Monitor your team's progress with live learner metrics, and review with a detailed report at the end. We help Learning and Development managers deliver returns on investment.
Your #1 Training Partner
Our consulting services are designed to help you achieve your goals, whether that’s improving your bottom line, building a more inclusive workplace, or pursuing an entirely new direction for your business.
Our consultants are industry experts with a range of experiences and backgrounds, so you’ll be working with the right person for the job.
Engaging
We provide the most relevant and up-to-date content to help learners advance in their careers.
Customisable
Our platform provides a range of learning options, from one-on-one coaching to in-person meet-ups and online virtual classes.
Learning Metrics
We work with our clients to understand their unique challenges and design a learning solution that meets their unique needs.
MRT Group is an independent consulting, development and training company, offering a wide range of training, development, coaching and facilitation.
They will also learn how to instruct, educate, inform, recommend, and persuade an audience with their technical reports. Focus is also given to how participants can present technical reports laced with originality, accurate statistics
The ability to communicate clearly is an important skill. Many of today’s inter-personal communication take place through writing.
There are no entry requirements; however you will need to have a basic knowledge of computing and a good level of English minimum Level 1.
This course is tailored for delegates who want to improve Relationship both internally and externally, those staff whose actions can have a significant impact on their Company’s Reputation.
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