Essential Personal/Executive Assistant Skills Training Course

by Ripley Training Ltd Claim Listing

The role of the Personal/Executive Assistant (PA/EA) is challenging and evolving, and PA/EAs are required to take on more responsibility than ever. The relationship between Director/Manager and the PA/EA is one of the more challenging and essential in today’s corporate environment.

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Ripley Training Ltd Logo

img Duration

1 Day

Course Details

The role of the Personal/Executive Assistant (PA/EA) is challenging and evolving, and PA/EAs are required to take on more responsibility than ever. The relationship between Director/Manager and the PA/EA is one of the more challenging and essential in today’s corporate environment.

This one-day course is designed for Personal/Executive Assistants who are new to the role, or to those with experience who may want to update their skills.

Also the course will allow time to look at essential skills in time management, assertiveness and communication. In addition it aims to empower the personal/executive assistant with excellent organisational skills, and build up confidence in this essential role.

 

Objectives:

Our Essential Personal/Executive Assistant Skills course will cover the core skills required to effectively work alongside senior management and director level staff with confidence. The course will cover:

  • The role of the Personal Assistant/Executive Assistant
  • Self Awareness and self-esteem
  • Assertiveness and effective communication skills
  • Increasing your levels of influence and problem solving
  • Effective telephone behaviour
  • Effective time management and organisational ability
  • Writing effective emails
  • Online meetings and telephone conferencing tools
  • Diary management
  • How to project an image of self-confidence and professionalism
  • Tips on taking meeting minutes
  • Managing your relationship with your manager
  • Self-development for the future
  • Action Planning
  • Leeds Branch

    Knaresborough Technology Park Manse Lane North Yorkshire, Leeds

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