In this course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations.
DurationIn this course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations.
Modules:
Train, Enable, Transform. Mecer Inter-Ed (MIE) is passionate about providing extensive training solutions ranging from skills development and qualification programs to international accredited certifications.
Identify and solve problems related to customer satisfaction and the performance of customer service
This course prepares graduates to work at Point of Sale e.g. as cashiers or sales assistants. Focus is placed on customer skills as well as computer skills specific to the industry.
Call Centre course is offered by Awico Training Centre for all skill level. We Have Fully Registered Best Instructors and also offer free accommodation to students who are from far, also the school assists in finding a job.
Call Centre and Reception course is offered by Gold Class Group. Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world.
Don’t miss the call of success! Enrol in one of our fantastic Receptionist Courses and upgrade your skills. You’re just one ring away from the greatness that awaits.
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