Excellence In Service-Basic

by Mecer Inter-Ed Claim Listing

In this course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations.

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img Duration

1 Day

Course Details

In this course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations.

 

Modules:

  • Lesson 1: Customer Service Fundamentals
  • Lesson 2: Customer Service Skills
  • Lesson 3: Customer Management
  • Lesson 4: Customer Communication
  • Johannesburg Branch

    322 Fifteenth Road, Randjespark, Johannesburg

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