In this course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations.
DurationIn this course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations.
Modules:
Train, Enable, Transform. Mecer Inter-Ed (MIE) is passionate about providing extensive training solutions ranging from skills development and qualification programs to international accredited certifications.
Call Centre Management & Customer Service course is offered by Higherway Institute Of Learning. Higherway institute of Learning is a leading education, training and development organisation that designs innovative learning solutions to enhance productivity and efficiency in the workplace.
This programme is intended for people working in call centre environment and is intended in improving competence in handling in-bound calls and providing information in a call centre environment
Customer Service course is offered by ExecuTrain. We provide key skills necessary for success that cover all aspects of contemporary business. We offer both public and private courses depending on your needs and cover a broad collection of essential modules.
The lessons help viewers evaluate their own email communications, ensuring that the recipients won't misinterpret them in any way.
For the better part of every day, we are communicating to and with others. This is difficult enough face-to-face and it can be even more difficult telephonically. This telephone skills workshop will help learners understand the different methods of communication.
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