In this course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations.
DurationIn this course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations.
Modules:
Train, Enable, Transform. Mecer Inter-Ed (MIE) is passionate about providing extensive training solutions ranging from skills development and qualification programs to international accredited certifications.
Telephone Skills course is offered by Academic College. The Academic College was established to address the dire training need within the Hospitality Industry; to provide a competent and skilled workforce.
The famous Helen O’Grady programme is used for corporate training. The Academy offers half day, full day or weekly training sessions to fit into your training needs.
The Professional Telephone Etiquette and Voice Etiquette training course focusses on modern telephone management skills and effective communication skills. “There is no accomplishment so easy to acquire as politeness, and none more profitable.” George Bernard Shaw
Call Centre courses are offered by A+ Computer Training Studios.
Customer Service Excellence course is offered by JHJ Training. Our training approach focuses on a specific framework that ensures success, relevancy and implementation.
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