Excellent Customer Service Skills workshop is offered by ITS Management Sdn. Bhd. (ITS Learning Center). ITS Management Sdn. Bhd. (formerly known as ITS Learning Center) is a professional training institute that gained multiple approvals from Malaysian Government Agencies.
DurationExcellent Customer Service Skills workshop is offered by ITS Management Sdn. Bhd. (ITS Learning Center). ITS Management Sdn. Bhd. (formerly known as ITS Learning Center) is a professional training institute that gained multiple approvals from Malaysian Government Agencies and having strong focus to provide effective corporate trainings and consultancy services to small and medium-sized enterprises including manufacturing and services across Malaysia.
Established in 1998, ITS Management Sdn. Bhd. (formerly known as ITS Learning Center) is a professional training institute that gained multiple approvals from Malaysian Government Agencies and has an intense focus on providing practical corporate trainings and consultancy services to small and medium-sized enterprises, including manufacturing and services across Malaysia.
Customers in today’s environment are exposed to many new experiences and their expectations have also changed. Today, guidelines, procedures, waiting time all contribute customer’s satisfaction level. In addition, the banking landscape and platform.
Our customer satisfaction training seminars demonstrate practical ways you can hold on to your valuable customer base and win repeat business. These customer service training courses also show you how to measure your organization’s ability to meet and exceed customer expectations.
This popular Customer Experience course teaches you the increasing importance of Customer Experience Management. Quickly grasp how to track and analyze the changing nature of your digital customers, create feedback loops and fully embed the customer experience within your business.
The target group is implementers. This course is designed to improve how to communicate over the phone more effectively.
Atcen has certified over 900 contact centre professionals from various organizations. Working with western kentucky university, division of extended learning and outreach, atcen conducts a series of contact centre certification programs to ensure the contact centre operations are recognized and poi...
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