Excellent Customer Services course is offered by Fajar International College. Fajar International College (FIC) is in business to provide the highest standard of education in Occupational Safety and Health, Business Management, and Accounting Courses.
DurationExcellent Customer Services course is offered by Fajar International College. Fajar International College (FIC) is in business to provide the highest standard of education in Occupational Safety and Health, Business Management, and Accounting Courses.
Thereby providing all our learners with quality outcomes-based education and training driven by the integrity, accountability, professionalism and innovation of our lecturers/trainers and support staff.
We invest in our people and maintain a work environment that is conducive to their physical, mental and spiritual health. We provide them with challenges and rewards to encourage them to make a meaningful contribution to the company, the industry and the community.
Fajar International College (FIC) is in business to provide the highest standard of education in Occupational Safety and Health, Business Management and Accounting Courses. Thereby providing all our learners with quality outcomes-based education and training driven by the integrity, accountability, professionalism and innovation of our lecturers/trainers and support staff.
We invest in our people and maintain a work environment that is conducive to their physical, mental and spiritual health. We provide them with challenges and rewards to encourage them to make a meaningful contribution to the company, the industry and the community.
In striving to achieve the above, all staff is required to sign the FIC Code of Ethics. In addition we have established and maintain a Quality Management System that clearly reflects our values and mission thereby guaranteeing delivery to our learners.
This professional phone skills course from pd training teaches you on how to represent your organization in a clear, friendly yet professional way. Remember, excellent customer service is an important ingredient to the success of any organization.
Excellence customer service is a management issue- it’s a manged process. It is not just “the best we could do”. It is about a goal, measurement, feedback, staff involvement, rewards, and accountability. It is about a process with checklists, training, and planned “extra mile”.
''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang- Excellence in an organization is usually measured by one thing - customer service.
Starting a new career in customer service can be intimidating. How will you deal with all those people? New employee training can teach you how to turn on the lights and work on the computers, but you need to know more about the non-tangibles.
This english program exposes the participants to vocabulary and appropriate english that will be used often in the airline industry and the business world too. Emphasis is also placed on improving listening and speaking skills through plenty of audio listening practices, discussions and presentatio...
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