The major challenge of Executive Secretaries is keeping the organization and the boss organised, on time, and on track. During this training seminar, participants will learn how to run a steer the office and stay in control, no matter how hectic the day gets.
DurationThe major challenge of Executive Secretaries is keeping the organization and the boss organised, on time, and on track. During this training seminar, participants will learn how to run a steer the office and stay in control, no matter how hectic the day gets.
Executive Personal Assistants need to discover how to build personal credibility, use techniques for better listening, deal with difficult people, and handle negative situations.
ATI training programme offers skills practice exercises that are interactive, allowing delegates to practice what they have learned in an interesting high-energy environment. All managers want their secretaries or personal assistants to be 'exceptional' since those who are, contributes significantly to their success.
Today's secretary or personal assistant must be extremely competent and totally reliable, capable of taking on wider range of tasks than those of a purely secretarial nature. Problem solving, making decisions, writing reports and making presentations are now amongst the skills needed by secretaries and PA's at work.
African Training Institute (ATI) is an international training institution that was established to meet the ongoing needs of the African workforce in the current dynamic business environment. The institution is registered in South Africa under company registration number 2013/180557/07 in accordance with the relevant South African laws.
ATI is an accredited member of the Southern African Association for the Conferencing Industry (SAACI), membership number ******, the South African Quality Institute (SAQI), membership number AFR012 and is accredited by the Services Sector Education and Training Authority (SETA) of South Africa, accreditation number 12192 and Local Government (LG) SETA, accreditation number LGRS-1579- 170224.
We offer a wide range of professional short courses that are designed to continuously improve productivity in various Governments, Parastatals, Non-Governmental Organizations (NGOs), Private Sector and other organizations across the African continent. The institution also organizes benchmarking study tours for various government ministries across Africa.
The purpose of the Supervisory Skills for Team Leaders workshop is to strengthen your current supervisory skills. It explores the role of the team leader in ensuring that the team meets organisational or required standards.
As a supervisor, you play a key role to build and reinforce a culture of customer service. The course is designed to give you the skills to implement a series of actions to introduce and maintain the customer service’ Programme in your business.
This course is designed to help delegates gain confidence in supervising others by knowing what areas they need to consider when leading people.
As a manager, your team is one of the most critical resources at your disposal to successfully achieve your work objectives. Gain proven competence in team management through this skills programme specifically designed for first line managers, supervisors and foremen.
Performance management is a vital skill for both supervisors and managers to refine. This workshop provides the building blocks for setting expectation, effective evaluation, the foundations of engagement, exploring solutions to performance gaps, communication and collaboration within the team
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