Facilitation Skills

by Elite Training Claim Listing

During our Facilitation Skills Training workshop, delegates will build a practical understanding of their role as consultants. For Facilitation Skills Training, look no further than Elite Training in Northern Ireland.

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img Duration

1/2 Day

Course Details

During our Facilitation Skills Training workshop, delegates will build a practical understanding of their role as consultants. For Facilitation Skills Training, look no further than Elite Training in Northern Ireland.

 

Following the workshop, delegates will:

  • Understand the purpose of consultation and their role in it
  • Appreciate the need to prepare for a consultation to encourage discussion outcomes
  • Know how to establish ground rules and encourage active participation
  • Confidently mediate the nature & degree of participant contributions
  • Confidently pose questions, summarise discussion threads, and obtain consensus
  • Manage participant expectations
  • Mediate aggressive & unacceptable participant behaviour
 
 
Content:
  • Preparing for consultation exercises:
  • Clearly stating objectives & outcomes
  • Developing question sets
  • Recognising constraints & limitations to manage expectations
  • Opening the consultation session
  • Managing participation:
  • Posing and directing Q&A’s
  • Summarising discussion threads and obtaining consensus
  • Maintaining involvement
  • Making proposals
  • Setting the example for respectful behaviour & communication
  • Dealing with unacceptable behaviour
  • Belfast City Branch

    5th Floor, Titanic Suites, Belfast City

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