Facilitation Skills

Being a facilitator is the skilful act of helping people through a range of group activities such as meetings, brainstorming sessions or training, with the intention that the individuals and group achieves the specific goals of the session. The facilitator will, by their presence and input, make things easier for the group and individuals within.

This interactive course gives you the opportunity to learn AND practice facilitation skills with the help and support of an experienced facilitator.

Key Benefits:

Increased engagement and group dynamics – a well facilitated meeting or other group session will ensure that everyone’s contribution is valued and considered.

Increased balance in terms of contribution to meetings – The group will be ‘managed’ to ensure that there is a balance of contribution between the more and the less vocal members.

Increased interest in meetings and other group sessions – Employees are more likely to enjoy attending meetings and group sessions if they know that they are going to be effectively run and managed.

Improved goal achievement – The facilitator will have the skills to effectively manage a group to work towards achieving intended goals.

Target Student:

• This course is ideal for all supervisors, managers, team leaders, sales people and other employees who have a responsibility to manage meetings and lead groups towards successful conclusions, goals and objectives.

Course Objectives:

• Define what facilitate and facilitation mean
• Identify the role, responsibilities, skills and qualities of an effective facilitator
• Select appropriate facilitation methods and tools
• Understand the importance of control and command; when to intervene and when not to
• Develop interpersonal skills to maximise effect
• Be able to call upon a range of tools and techniques for facilitation
• Plan and deliver a facilitation session
• Recognise and manage difficulties within a group

Facilitation Skills Course Content:

• The role of a skilled facilitator
• The behavioural skills of a facilitator
• Facilitation methods and tools
• Structuring facilitative sessions
• Planning a facilitation session
• Interventions and levels of intervention
• Questioning techniques and listening skills
• The importance of the facilitator’s behaviour
• Tools for effective group problem-solving
• Appropriately managing conflict
• The opportunity to practise facilitation skills