Facilities Management Specialist

The Complete Course on Facilities Management: A Vital Tool for Operating a Business Successfully.

Training Overview

• The British Standards Institution defines Facilities Management as the integration of processes within an organization to maintain and develop services that support its primary activities. Facilities managers are responsible for a wide range of services, including property strategy, space management, communications infrastructure, building maintenance, administration, and contract management. This encompasses space, infrastructure, people, and organizational needs.
• This highly sought-after Coventry Academy training course focuses on establishing, implementing, managing, and continuously improving your facilities department to maximize efficiency within cost and performance constraints throughout its lifecycle. Participants will enhance their skills in managing facility staff and corporate assets while minimizing workplace risks. As the Facilities Management (FM) function evolves, this course offers contemporary insights and best practices to address real-world challenges effectively.

This training course will feature:

• Fundamental principles of Facilities Management
• Best practices according to industry standards
• Operating and maintaining facilities as a "business within a business"
• Sharing of real-world Facilities Management experiences
• Current trends and opportunities for improving Facilities Management processes

What are the goals?
By the end of this training course, participants will be able to:

• Understand the Basics of Facilities Management
• Understand How to Draw Up a Preventive Maintenance Concept, Based on Risk
• Develop Strategies to Decide When and What to Outsource
• Understand the Different Types of Contracts
• Identify and Monitor the Facilities Management-Processes Performance

Who is this Training Course for?
This Coventry Academy training course is suitable to a wide range of professionals but will greatly benefit:

• Professionals Who are Responsible for the Management, Operation and Maintenance of Facilities (Buildings, Production Facilities, Utilities, Power and Water Distributions Networks Landscaping, Etc.)
• Professionals Aiming to Update Themselves on the Basic Elements, Best Practices and Implementation Aspects of Facilities Management

How will this Training Course be Presented?

• This Coventry Academy training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes use of PP presentation slides, exercises and group discussion.
• The training course is highly interactive and will prompt delegates to reflect on current practices and on their team goals. The tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and pair and group work.

The Course Content
Day One: An Overview of Facilities Management

• The Facilities Management Process in General
• Facilities Management as a Business Within a Business
• Facilities Phases, Planning and Realization
• Relationship Between Facilities Management and Asset Management

Day Two: The Basic Elements of Facilities Management

• Facilities Roles, the Current State of Your Facilities Management Processes
• Types of Planning
• Strategic and Annual Planning, Life Cycle Cost Principles
• Budgeting Principles
• Work Planning and Control, Performance Management Regarding the Workflow

Day Three: Preventive Maintenance and Maintenance Strategy

• Disaster Recovery Plans
• Maintenance Concepts
• Understanding RISK
• Risk Based Maintenance, the Methodology
• Steps in Developing an Effective & Risk-Based Maintenance Strategy
• Typical Inspection and Maintenance Tasks for Utilities 

Day Four: Outsourcing and Contracting

• What to Outsource and What Not
• Choosing the Right Contractor
• How to Manage This
• Contract Types
• The Contracting Cycle
• Service Level Agreements 

Day Five: Performance Monitoring and Benchmarking

• Continuous Improvement
• Target Setting as a Starting Point
• Monitoring Performance: Development and Use of Key Performance Indicators
• The Facilities Management Balanced Scorecard (FMBSC)
• Assessments, Audits and Benchmarking; Practical Exercise in Auditing
• Course Review / Wrap Up