Feedback is valuable information that defines the quality of our recent actions. Every action creates feedback results, which can be either positive or negative.
Feedback is valuable information that defines the quality of our recent actions. Every action creates feedback results, which can be either positive or negative.
We all need feedback because it's essential to know which behaviours are effective and which are not. The challenge lies in the fact that most people dislike giving or receiving negative feedback.
Since people struggle with providing constructive criticism, we need training to ensure that our negative feedback is perceived as helpful information, rather than a reprimand.
This course teaches what feedback is, why it's important, and how to communicate it properly to improve individual and team performance.
Foreword by Chris Farmer, founder of the Corporate Coach Group:
I have always been fascinated by the answer to a single question:
“How can I get the best performance from myself and others?”
Even at a young age, it seemed obvious to me that it would be better to be positive rather than negative,
Which means:
Goal focused, rather than drifting
Productive, rather than busy
Rational, rather than erratic
Organised, rather than chaotic
Confident, rather than timid
Optimistic, rather than pessimistic
Inspirational, rather than cynical
So, at the tender age of 18, I started my study on how one may become more goal-focused, productive, rational, organised, confident, optimistic, and inspirational.
I read a lot, experimented a lot, observed others, and tested ideas to see which worked and which did not.
I have been studying these topics for forty years!
When I was 37, I started my company, The Corporate Coach Group. I wrote unique training programmes based on the ideas and methods I had assembled.
I framed my programmes into a system that was, and is still, designed to answer the same fundamental question:
“How can you get the best performance from yourself and others?”
The Corporate Coach Group is based on three fundamental principles:
Clarity
Rationality
Positivity
These three fundamental principles form the bedrock of the programme, and each principle contains many subset principles, which we all should investigate, understand, and apply in practice.
Clarity: in regard to our goals, thinking, and communication
Rationality: in regard to planning, decision-making, prioritisation, and in handling conflict
Positivity: in regard to our feelings (emotions) and in our personal relationships
How we teach:
Our presentations are designed to be clear, easy to understand, well-structured, delivered with enthusiasm, and with a high degree of delegate interaction and involvement.
We clearly explain and demonstrate each principle, using specific examples, which the delegates learn, practice, and apply with one another.
All points are supported by a full-colour workbook which the delegates take away and use for future reference.
Over the last 27 years, we have refined our methods of training to a point of excellence. We believe you will find our courses very interesting, practical, and exciting.
Participants in this course learn essential communication skills and strategies necessary for giving and receiving feedback in today’s fast-paced work environment, and build confidence in their ability to effectively communicate feedback.
in house training at your premises for your employees
All managers will benefit from this training course. Whether they are new to managing people or have been in the role for some time, but need to focus on providing clearer, more effective and constructive feedback that will build levels of high performance.
in house training at your premises for your employees
One of the most under-rated skills of all time, the ability to give and receive feedback is a core skill required by everyone, especially those who have the responsibility for managing others.
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